customer satisfaction
A
Research Project Report
Titled
―Customer Satisfaction on Public And Private Bank Loan‖
Submitted in partial fulfillment for the
Award of degree of
Master of Business Administration
2010-2012
Global Institute of Technology
Sitapura, Jaipur (Raj)-302022
Submitted To:
Submitted By:
Mrs.Mamta Soni
Mahendra Singh Rathore
(Ast.professor)
(MBA IV SEM)
DECLARATION
Hereby I declare that the project report titled―Customer Satisfaction On
Public And Private Bank Loan‖submitted for the awarded degree of
MASTER OF BUSINESS AMINISTRATION, is my original work and the project report has not formed the basis for the award of any diploma, degree, associate ship, fellowship or similar other titles. It has not been submitted to any other university or institution for the award of any degree or diploma.
Date:
Place:
Mahendra Singh Rathore
MBA Sem IV
(Finance)
GLOBLE INSTITUTE OF TECHNOLOGY, JAIPUR
CERTIFICATE OF PROJECT STUDY
Certified that Mr. MAHENDRA SINGH RATHORE,student of Master of
Business Administration, IV semester has submitted his report “Customer
Satisfaction On Public And Private Bank Loan.‖ after successfully completing the Project towards fulfillment of the syllabus requirement prescribed by Rajasthan technical University, Kota for MBA IV semester paper. Mrs.Mamta Soni
( Ast. Professor)
PREFACE
This research report has been prepared to satisfy the requirements of the final semester of the 2-year MBA program at GIT, Jaipur under Rajasthan
Technical University course of study. The main area of the research topic isthe project was a study of “Customer Satisfaction on Public and
PrivateBank Loan, Jaipur City”.This report has been prepared after the collection of information from the Customer where they have highly appreciated the bank but a bit dissatisfaction with the interest charges which are high. Hence it is a systematic representation of the survey. An institute can develop the
Research Project Report
Titled
―Customer Satisfaction on Public And Private Bank Loan‖
Submitted in partial fulfillment for the
Award of degree of
Master of Business Administration
2010-2012
Global Institute of Technology
Sitapura, Jaipur (Raj)-302022
Submitted To:
Submitted By:
Mrs.Mamta Soni
Mahendra Singh Rathore
(Ast.professor)
(MBA IV SEM)
DECLARATION
Hereby I declare that the project report titled―Customer Satisfaction On
Public And Private Bank Loan‖submitted for the awarded degree of
MASTER OF BUSINESS AMINISTRATION, is my original work and the project report has not formed the basis for the award of any diploma, degree, associate ship, fellowship or similar other titles. It has not been submitted to any other university or institution for the award of any degree or diploma.
Date:
Place:
Mahendra Singh Rathore
MBA Sem IV
(Finance)
GLOBLE INSTITUTE OF TECHNOLOGY, JAIPUR
CERTIFICATE OF PROJECT STUDY
Certified that Mr. MAHENDRA SINGH RATHORE,student of Master of
Business Administration, IV semester has submitted his report “Customer
Satisfaction On Public And Private Bank Loan.‖ after successfully completing the Project towards fulfillment of the syllabus requirement prescribed by Rajasthan technical University, Kota for MBA IV semester paper. Mrs.Mamta Soni
( Ast. Professor)
PREFACE
This research report has been prepared to satisfy the requirements of the final semester of the 2-year MBA program at GIT, Jaipur under Rajasthan
Technical University course of study. The main area of the research topic isthe project was a study of “Customer Satisfaction on Public and
PrivateBank Loan, Jaipur City”.This report has been prepared after the collection of information from the Customer where they have highly appreciated the bank but a bit dissatisfaction with the interest charges which are high. Hence it is a systematic representation of the survey. An institute can develop the