Preview

Customer Service in Indian Bank

Powerful Essays
Open Document
Open Document
7857 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Customer Service in Indian Bank
Indian Bank

It is indeed a great pleasure of pride to be able to present this project of Customer service at Indian bank.

The completion of the project work is a step ahead in a life of students who want to show their creativity in their education career.

I wish to thank to my project guide Mr. Ramnathan Iyer for his constant encouragement in completing the project successfully, and also for his voluble guidance and expert advice and practical knowledge which contributed to the success of this project work.

Index

|Serial No |Topic |Page Number |
|Chapter 1 |Introduction | |
| |a) Overview of the banking industry and Historical Perspective |3-5 |
| |b) Need for present study |6 |
| |c) Theoretical Perspective |7 |
|Chapter 2 |Research Methodology | |
| |a) Research Problem |9 |
| |b) Research Objectives |9 |
| |c) Hypotheses |9-10 |
| |d) Dependent and Independent Variables Used
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Good Essays

    Customer Satisfaction of Bank Alfalah
    • 10368 Words
    • 42 Pages

    Customer Satisfaction of Bank Alfalah

    With growing competition, among nationalized, foreign, and private commercial banks as to how the activities i.e. the customer service can be made more attractive, the expectation of the customers has risen immensely. Reciprocating the sentiment, commercial banks are trying to evaluate their traditional banking service to a better standard, to meet the challenging needs side by side these banks have concentrated their attention towards diversification of their products for better performance and existence. Under the above circumstances, it has become necessary for Bank Alfalah Limited, one of the leading foreign commercial banks, to focus its attention towards the improvement of its activities. That is why it is quite justified to make an in-depth study and evaluate the activities of Motijheel Branch and scope for its improvement. The study may help enhance the existing system of customer service and monitoring by suggesting ideas towards…

    • 10368 Words
    • 42 Pages
    Good Essays
    Read More
  • Powerful Essays

    Parle Case Study
    • 10439 Words
    • 42 Pages

    Parle Case Study

    I extend my special gratitude to our beloved Director Dr. pattabhiram and Dean Dr.RajaRam, project Guide Prof Dr.Y.Poornima and NIAM Training Officer Mrs.Leela.G for inspiring me to take up this project. I wish to acknowledge my sincere gratitude and indebtedness to my project guide prof…

    • 10439 Words
    • 42 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Information System for Manggagawa ni Mang Jose Multi-purpose Cooperative
    • 4629 Words
    • 19 Pages

    Information System for Manggagawa ni Mang Jose Multi-purpose Cooperative

    Automation is very popular now a days because of its potential to do things much faster, accurate and reliable to every human being or businesses that is using it. Any kinds of businesses, organizations or anything that is dealing with manual system can possibly be helped by a computer because of a powerful software that can process information from inputting data to the computer and process it to become a useful output for their clients or their beneficiaries. Financial Management is one of many systems that is being used by some system developers who manage to do an automated system for helping businesses that offers financial services like savings, loans, insurance and others. One example of an organization that offers savings and loans services is a Cooperative. There are actually several kinds of Cooperatives and the proponents subject to this study is a Multi-Purpose Cooperative wherein they offer savings, loans and some items and services that can be helpful to their members like dental/medical loan, merchandise loan like rice and more.…

    • 4629 Words
    • 19 Pages
    Powerful Essays
    Read More
  • Better Essays

    A History of the IT Saga in Indian Banking
    • 5990 Words
    • 24 Pages

    A History of the IT Saga in Indian Banking

    Chapter I Introduction The IT saga in Indian Banking commenced from the mid eighties of the twentieth century when the Reserve Bank took upon itself the task of promoting automation in banking to improve customer service, book…

    • 5990 Words
    • 24 Pages
    Better Essays
    Read More
  • Powerful Essays

    A Project Report on Study of the Axis Bank Its Financial Services and Consumer Perception of Its Services.
    • 12817 Words
    • 52 Pages

    A Project Report on Study of the Axis Bank Its Financial Services and Consumer Perception of Its Services.

    This is to certify that the Project Work Titled “AXIS BANK- ITS FINANCIAL SERVICES AND CONSUMER PERCEPTION OF ITS SERVICES” is a bonafide work of Mr. Farhan Khalid, Enrolment No.: 2209370009 Carried out in partial fulfillment for the award of degree of MBA (Finance) of Pondicherry University under my guidance. This project work is original and not submitted earlier for the award of any degree / diploma or associateship of any other University / Institution.…

    • 12817 Words
    • 52 Pages
    Powerful Essays
    Read More
  • Better Essays

    footfall increase of biba apparels pvt ltd
    • 2412 Words
    • 10 Pages

    footfall increase of biba apparels pvt ltd

    I am highly indebted to Mr. Hitesh Kumar, Mr. Feroz Khan and Mr. Vikas Garg for their guidance and constant supervision as well as for providing necessary information regarding the project & also for their support in completing the project.…

    • 2412 Words
    • 10 Pages
    Better Essays
    Read More
  • Good Essays

    Petals: Extracted to Form a Refreshing Beverage
    • 7378 Words
    • 30 Pages

    Petals: Extracted to Form a Refreshing Beverage

    Orange juice, pineapple juice and other types of beverages are the usual drinks we find as typical now a days. But what if one accidentally eats at a foreign restaurant and actually gets to taste an extraordinary drink known to be made out of flowers. Well, coincidentally, Licel, as the researchers did experience such a thing. This was when the group got the idea of making an investigation on such a matter. The researchers, being very curious themselves, tried to fill their curiosity. Trying to find out if flowers can be used as an ingredient to create an island juice and wondering if it would turn out to be great tasting at the same time forced them to execute an investigatory project. After a lot of inquiries and brainstorming, the researcher finally found out how to execute the experiment with the aid of all her sources in the bibliography including Sawasdee restaurant and Mrs. Soranee Supprasiti. She started with the cleaning of the flowers and the preparation of the materials needed. When all were ready for the experiment, she boiled water and added the flowers while letting it seep for about ten to fifteen minutes. Finally, when the process was done, the flowers were removed and the juice was poured to a glass passing through a strainer for removal of any particles left. Then, she got a savor at the natural taste of the flower’s juice. She made some minor improvements to the taste to make it have a lot…

    • 7378 Words
    • 30 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Dotnet Project
    • 1076 Words
    • 5 Pages

    Dotnet Project

    I would like my sincere thanks to my project guide Mr. Chandrabhushan Sir for their constant guidance and valuable support throughout the project work.…

    • 1076 Words
    • 5 Pages
    Satisfactory Essays
    Read More
  • Better Essays

    hdfc retail banking
    • 16506 Words
    • 67 Pages

    hdfc retail banking

    I PRIYANKA KHURANA Daughter of Shri ANIL KHURANA pursuing Master of Business Administration (MBA) 2nd year from Raj Kumar Goel Institute of Technology , Ghaziabad in the session 2013-14. I hereby declare that this summer training research project report titled “RETAIL BRANCH BANKING”, is the outcome of my own effort at HDFC BANK PVT LTD under the guidance of MS. BHAVNA…

    • 16506 Words
    • 67 Pages
    Better Essays
    Read More
  • Powerful Essays

    Project: Financial Ratios and Ratio
    • 8548 Words
    • 35 Pages

    Project: Financial Ratios and Ratio

    I wish to express my sincere thanks to our Director Dr. Sharad Joshi and my project guide Prof Mahesh Halale for providing me valuable guidance & inputs which helped me to complete this project in true sense.…

    • 8548 Words
    • 35 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    The Effect of Derivatives Usage on Firm Value and Performance
    • 12998 Words
    • 52 Pages

    The Effect of Derivatives Usage on Firm Value and Performance

    Bibliography: Spiceland, J.D., Sepe, J., & Nelson, M. (2011). Intermediate Accounting e-book 6/e. Retrieved from: http://connect.mcgraw-hill.com/sites/0077328787/student_view0/ebook/appendix_a/chbody1/derivatives_used_to_hedge_risk.html…

    • 12998 Words
    • 52 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Minor
    • 2736 Words
    • 11 Pages

    Minor

    WE ARE GRATEFUL TO OUR PROJECT MENTOR AND OUR TEACHER MR. ADARSH KUMAR FOR HIS GUIDANCE AND CONSTRUCTIVE SUGGESTIONS THAT HELPED US A LOT IN THIS PROJECT.…

    • 2736 Words
    • 11 Pages
    Powerful Essays
    Read More
  • Good Essays

    Market Research
    • 2391 Words
    • 10 Pages

    Market Research

    I am thankful to my guide Mr. Rahul bhargava and Mr. Kush Bhatnagar who helped me throughout my project…

    • 2391 Words
    • 10 Pages
    Good Essays
    Read More
  • Powerful Essays

    Smartphone Research
    • 2634 Words
    • 11 Pages

    Smartphone Research

    Sony Mobile Company was formerly known as Sony Ericsson Company is a subsidiary of Sony Corporation, in charge of array phone products, especially smart phones.…

    • 2634 Words
    • 11 Pages
    Powerful Essays
    Read More
  • Better Essays

    Chemistry Project
    • 1461 Words
    • 6 Pages

    Chemistry Project

    I wish to express my deep gratitude and sincere thanks to MRS. SANGITA SHELKE, KENDRIYA VIDYALAYA NO. 1 for her encouragement and for all the facilities that she provided for this project work. With her help I’m able to carry on this project for which I shall remain indebted to her.…

    • 1461 Words
    • 6 Pages
    Better Essays
    Read More

Related Topics