Here I am going to describe one of the best customer service experience of my life, it is all about the warranty claim of my previous laptop. I was living in Cyprus, Nicosia i purchased a dell studio 1555 laptop from Tepenter Computers (PVT). It was working properly in the 1st year but after that I found a problem, the brightness of its LCD was going lower day by days. So I decided for warranty claim and went Dell support centre (DSC) in Nicosia. When I reached somewhere near to that place I was not able to directly find the place but there was a security guy I asked him, “hey, is here dell support centre” Surprisingly he said yes sir, what do you know about? Can I help you? I never had experience with the security guy like this, because he talks very gently with me.…