Customer Service of Bigbazaar
[pic]
SRI SHARADA INSTITUTE OF INDIAN MANAGEMENT-RESEARCH (A Unit of Sri Sringeri Sharada Peetham, Sringeri) Plot No. 7, Phase – II, Institutional Area, Vasant Kunj, New Delhi – 110 070 Phone: 26124090 / 26124091: Fax No. 26124092 E-mail: administration@srisim.org; Website: www.srisim.org.
PROJECT
ON
CUSTOMER SERVICES PROVIDED BY BIG BAZAAR
SUBMITTED TO SUBMITTED BY
Prof. (Dr.) Deepak Dogra Satendra Kumar Roll No.:- 20080174 Section:- B PGDM (2008-10)
ACKNOWLEDGEMENT
Many People contribute to the successful development of this project, would like to take the opportunity to acknowledgement their assistance. Their suggestion constructive criticism and expert guidance helped invaluably in the successful completion of the project.
I should start thanks with Mr. (Dr.) Deepak Dogra (Group Head of the Institute) who defined different milestones for the development of the project and issued deadline to reach the milestones, which lead to the fruitful completion of the project in time.
I would like to thank Prof. Sartaj Khera for her expert guidance and constructive criticism all time during the project, which leads the project to its current shape. She pacified me during tense moment with her creative ideas reinforcing my interest, for her valuable guidance to solve critical problems & for her moral support and encouragement.
Satendra Kumar
Contents
TOPIC PAGE NO.
|OBJECTIVE |04 |
|ABOUT THE PRESENT STUDY |05 |
|LIMITATION
SRI SHARADA INSTITUTE OF INDIAN MANAGEMENT-RESEARCH (A Unit of Sri Sringeri Sharada Peetham, Sringeri) Plot No. 7, Phase – II, Institutional Area, Vasant Kunj, New Delhi – 110 070 Phone: 26124090 / 26124091: Fax No. 26124092 E-mail: administration@srisim.org; Website: www.srisim.org.
PROJECT
ON
CUSTOMER SERVICES PROVIDED BY BIG BAZAAR
SUBMITTED TO SUBMITTED BY
Prof. (Dr.) Deepak Dogra Satendra Kumar Roll No.:- 20080174 Section:- B PGDM (2008-10)
ACKNOWLEDGEMENT
Many People contribute to the successful development of this project, would like to take the opportunity to acknowledgement their assistance. Their suggestion constructive criticism and expert guidance helped invaluably in the successful completion of the project.
I should start thanks with Mr. (Dr.) Deepak Dogra (Group Head of the Institute) who defined different milestones for the development of the project and issued deadline to reach the milestones, which lead to the fruitful completion of the project in time.
I would like to thank Prof. Sartaj Khera for her expert guidance and constructive criticism all time during the project, which leads the project to its current shape. She pacified me during tense moment with her creative ideas reinforcing my interest, for her valuable guidance to solve critical problems & for her moral support and encouragement.
Satendra Kumar
Contents
TOPIC PAGE NO.
|OBJECTIVE |04 |
|ABOUT THE PRESENT STUDY |05 |
|LIMITATION