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Management
R I C H A R D L . DA F T
Vanderbilt University

TE N TH E DI TI O N

Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States

Copyright 2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Management, Tenth Edition
Richard L. Daft, with the assistance of Patricia G. Lane
Vice President of Editorial, Business: Jack
W. Calhoun
Editor-in-Chief: Melissa Acuña
Executive Editor: Scott Person

© 2012, 2010 South-Western, Cengage Learning
ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored, or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, web distribution, information networks, or information storage and retrieval systems, except as permitted under
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Cited: Wadsworth, 1998), p. 68. 38. Jim Holt, “Gone Global?” Management Review (March 2000): 13. 3, 1994. Publishing Group, 1997), pp. 6–11. /GlobalCompetitivnessReport (accessed March 17, 2010). (October 17, 1994): 103–116. Gauthier-Villars, “Europe Bailout Lifts Gloom,” The Wall Street Journal, May 11, 2010; and G Crisis,” The New York Times, May 21, 2010. 18, 2009 (based on data from Moody’s), http://www.nytimes.com _GRAPHIC.html (accessed December 19, 2009). Review ( June 2005): 51–60; and Mark Fitzpatrick, “The Definition the Literature,” Academy of Management Review 8 (1983): 249–254. 19, 2010. Corruption,” The Washington Post, September 17, 2002. Street Journal, January 4, 2010. CA: Sage, 1980); G. Hofstede, “The Interaction between National and Organizational Value Systems,” Journal of Management Studies 22 (1985): Mind (revised and expanded 2nd ed.) (New York: McGraw-Hill, 2005). 7 (1993): 81–94; and G. Hofstede and M Dynamics 16 (1988): 4–21. Executive 18, no. 1 (February 2004): 72–93 Hanges, M. Javidan, and P. Dorfman (Thousand Oaks, CA: Sage, 2004). GLOBE,” Academy of Management Perspectives (February 2006): 67–90;

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