Desperate to reach the students, LouAnne devises classroom exercises that teach similar principles to the prescribed work, but using themes and language that appeal to the streetwise students. She also tries to motivate them by giving them all an A grade from the beginning of the year, and arguing that the only thing required of them is that they maintain it. In order to introduce them to poetry, LouAnne uses the lyrics of Bob Dylan's 'Mr. Tambourine Man' to teach symbolism and metaphor; once this is achieved, she progresses on to Dylan Thomas's 'Do not go gentle into that good night'. LouAnne rewards the students liberally, using candy bars, reward incentives, and a trip to a theme park. Her methods attract the anger of the school authorities, George Grandey and Carla Nichols, who try to force her to remain within the curriculum.
Particular individual students attract LouAnne's attention for their personal problems. Callie Roberts is an unusually bright girl who excels at English, but is removed from the school halfway through the semester when she becomes pregnant. LouAnne visits her outside of school hours to try and persuade her to continue with further