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Debt Collection Industry

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Debt Collection Industry
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DebtCollectionAgenciesintheUS October 2012

Paying off: Debtors had trouble paying out, but the recovery will return balance to the industry

IBISWorld Industry Report 56144

Debt Collection
Agencies in the US
October2012

EbenJose

2 AboutthisIndustry

18 International Trade

36 KeyStatistics

2

Industry Definition

19 Business Locations

36 Industry Data

2

Main Activities

2

Similar Industries

21 CompetitiveLandscape

2

Additional Resources

21 Market Share Concentration

36 Annual Change

21 Key Success Factors

4 IndustryataGlance

36 Key Ratios

37 Jargon&Glossary

22 Cost Structure Benchmarks
23 Basis of Competition

5 IndustryPerformance

24 Barriers to Entry

5

Executive Summary

25 Industry Globalization

5

Key External Drivers

6

Current Performance

26 MajorCompanies

9

Industry Outlook

26 NCO Group Inc.

11 Industry Life Cycle

30 OperatingConditions
13 Products&Markets

30 Capital Intensity

13 Supply Chain

31 Technology & Systems

13 Products & Services

32 Revenue Volatility

15 Demand Determinants

33 Regulation & Policy

16 Major Markets

35 Industry Assistance

www.ibisworld.com|1-800-330-3772 |info @ibisworld.com

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DebtCollectionAgenciesintheUS October 2012

AboutthisIndustry
IndustryDefinition

The Debt Collection Agencies industry includes businesses that pursue payments on debts that individuals and businesses owe. Most collection agencies operate as agents of creditors and collect

MainActivities

Theprimaryactivitiesofthisindustryare

debts for a fee or percentage of the total amount owed. Other agencies purchase debt portfolios from creditors at deep discounts and then pursue outstanding balances for their own gain.

Account collection services
Bill collection services
Debt collection services

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