DebtCollectionAgenciesintheUS October 2012
Paying off: Debtors had trouble paying out, but the recovery will return balance to the industry
IBISWorld Industry Report 56144
Debt Collection
Agencies in the US
October2012
EbenJose
2 AboutthisIndustry
18 International Trade
36 KeyStatistics
2
Industry Definition
19 Business Locations
36 Industry Data
2
Main Activities
2
Similar Industries
21 CompetitiveLandscape
2
Additional Resources
21 Market Share Concentration
36 Annual Change
21 Key Success Factors
4 IndustryataGlance
36 Key Ratios
37 Jargon&Glossary
22 Cost Structure Benchmarks
23 Basis of Competition
5 IndustryPerformance
24 Barriers to Entry
5
Executive Summary
25 Industry Globalization
5
Key External Drivers
6
Current Performance
26 MajorCompanies
9
Industry Outlook
26 NCO Group Inc.
11 Industry Life Cycle
30 OperatingConditions
13 Products&Markets
30 Capital Intensity
13 Supply Chain
31 Technology & Systems
13 Products & Services
32 Revenue Volatility
15 Demand Determinants
33 Regulation & Policy
16 Major Markets
35 Industry Assistance
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DebtCollectionAgenciesintheUS October 2012
AboutthisIndustry
IndustryDefinition
The Debt Collection Agencies industry includes businesses that pursue payments on debts that individuals and businesses owe. Most collection agencies operate as agents of creditors and collect
MainActivities
Theprimaryactivitiesofthisindustryare
debts for a fee or percentage of the total amount owed. Other agencies purchase debt portfolios from creditors at deep discounts and then pursue outstanding balances for their own gain.
Account collection services
Bill collection services
Debt collection services