Dell CSR Company Profile
Dell
CSR Company Profile
Michiel van Dijk & Irene Schipper
Amsterdam, May 2007
Dell – CSR Company Profile
Colofon
Dell
CSR Company Profile
By:
Michiel van Dijk & Irene Schipper
May 2007
Stichting Onderzoek Multinationale Ondernemingen (SOMO)
Centre for Research on Multinational Corporations
This document is licensed under the Creative Commons AttributionNonCommercial-NoDerivateWorks 2.5 License. To view a copy of this license visit: http://creativecommons.org/licenses/by-nc-sa/2.5
SOMO, Amsterdam
SOMO
Keizersgracht 132
1015 CW Amsterdam
Phone: +31 (0)20 6391291 e-mail:info@somo.nl Dell – CSR Company Profile
2
Contents
1
Introduction........................................................................................................ 4
2
Company Overview ........................................................................................... 6
3
Supply Chain...................................................................................................... 8
4
CSR Policies....................................................................................................... 10
4.1
Human and Labour Policies ................................................................................ 10
4.2
Environmental Policies ........................................................................................ 12
4.3
Compliance with CSR Standards ........................................................................ 13
5
Field Research ................................................................................................... 19
5.2
Working Conditions in Supplier Companies ........................................................ 22
5.3
Dell’s Hard Disk Drive Supply Chain in Thailand ................................................ 30
5.4
Working Conditions in the Thai HDD Supply Chain ............................................ 32
5.5
Dell Hard Disk Drive Supply Chain in the Philippines ......................................... 44
5.6
Working
CSR Company Profile
Michiel van Dijk & Irene Schipper
Amsterdam, May 2007
Dell – CSR Company Profile
Colofon
Dell
CSR Company Profile
By:
Michiel van Dijk & Irene Schipper
May 2007
Stichting Onderzoek Multinationale Ondernemingen (SOMO)
Centre for Research on Multinational Corporations
This document is licensed under the Creative Commons AttributionNonCommercial-NoDerivateWorks 2.5 License. To view a copy of this license visit: http://creativecommons.org/licenses/by-nc-sa/2.5
SOMO, Amsterdam
SOMO
Keizersgracht 132
1015 CW Amsterdam
Phone: +31 (0)20 6391291 e-mail:info@somo.nl Dell – CSR Company Profile
2
Contents
1
Introduction........................................................................................................ 4
2
Company Overview ........................................................................................... 6
3
Supply Chain...................................................................................................... 8
4
CSR Policies....................................................................................................... 10
4.1
Human and Labour Policies ................................................................................ 10
4.2
Environmental Policies ........................................................................................ 12
4.3
Compliance with CSR Standards ........................................................................ 13
5
Field Research ................................................................................................... 19
5.2
Working Conditions in Supplier Companies ........................................................ 22
5.3
Dell’s Hard Disk Drive Supply Chain in Thailand ................................................ 30
5.4
Working Conditions in the Thai HDD Supply Chain ............................................ 32
5.5
Dell Hard Disk Drive Supply Chain in the Philippines ......................................... 44
5.6
Working
Links: CEREAL, “New Technology Workers”, June 2006, http://www.cafod.org.uk/var/storage/original/application/0788568b70a3b716f223722ad2729a0c.pdf (29 Nov 2006). Greenpeace, “Your Guide to Greener Electronics”, 18 September 2006, http://www.greenpeace.org/raw/content/international/press/reports/greener-electronics-guide.pdf (29 Nov 2006) Greenpeace, “Toxic Chemicals in Computers” 18 September 2006, http://www.greenpeace.nl/raw/content/reports/toxicchemicals-in-computers-e.pdf (29 Nov 2006). investigation to gather further information on all issues cited in the report. Investigation is in progress as of 12/22/06 but SOMO did not receive more information yet (21 February 2007). Comments received on the draft report on December 22, 2006 by Lena Pripp-Kovac, EMEA Corporate Responsibility & Sustainability of Dell.