Bassam Badran, Ph.D. Page 1
Syrian Virtual University (SVU)
Semester S12 for 2012-2013
High National Diploma (HND)
In Computing and Business Application
Course: Supply Chain Management (SCM)
Assignment One – Singular
Unit Supply Chain Management
Subject HOW DELL IS MANAGING ITS SUPPLY CHAIN
Writer Bassam Badran
IV
Date of delivery 10-10-2012
Due date (submittal) 10-11-2012
Grade 20%
References Compiled from several articles in Business Week
(1997 through 2001); cio.com (2001); dell.com, accessed March 27, 2003; Hagel (2002).
1. Principals and Reasons
In this project you would understand the concept of managing the supply chain in Dell Computer Company.
2. Results
• Dell Supply Chain Components.
Knowing SC elements
The strategy of the company.
• Explain the knowledge of using the IT and E-commerce over the net in accelerating the delivery of Dell Computers.
Operations that Dell used to regain the market share.
Processes such as CRM that helped in the integration of different part of SCM and Value Chain Networks.
• Explain how the strategies taken in organizing, developing and maintaining successful supply chains:
AHND- EHND - SCM – First Assignment S12-2012
Bassam Badran, Ph.D. Page 2
Defining suitable strategies in developing better sales and customer satisfaction.
Submitting useful information in on how we can add value with every part of the supply chains.
• Defining the operation management: o Explaining the importance of information technologies and its effect on the transaction in the supply chain management. o Suggestions on how we could increase our service to our customer. 3. Summary
• Writing a good report with no more than 2500 words.
• Understanding the problem that Dell faced.
• Finding the right answers such as integration and e-commerce in regaining the market.
4. Personal Skills Development
The personal skills that you are going to develop in
References: Compiled from several articles in Business Week (1997 through 2001); cio.com (2001); dell.com, accessed March 27, 2003; Hagel (2002).