Deming Principles
Joseph M. Juran’s Principles
1. Build awareness of the need for quality and an opportunity for improvement
2. Set goals for improvement
3. Organize to achieve goals
4. Provide training
5. Carry out projects to solve problems
6. Report progress
7. Give recognition
8. Communicate results
9. Keep score
10. Maintain momentum
Dr W. Edwards Deming’s Principles
1. Create constancy for the purpose of improvement of product and service. Allocate resources to provide for long-term needs with a view to becoming competitive.
2. Adopt the new philosophy. We are in a new economic age. We can no longer live with mistakes and defects.
3. Eliminate dependence on mass inspection. Quality must be built into the product. Quality must be the foundation on which the organization built.
4. Eliminate awarding business based on price alone. Instead minimize total cost. Move toward a singular supplier for any one item, on a long-term relationship of loyalty and trust.
5. Improve constantly the system of production and services to improve quality and productivity, thus constantly decreasing costs. What is good enough for today is not good enough for tomorrow.
6. Institute training on the job.
7. Institute leadership. The aim of supervision would be to help people and machines do a better job. Supervision of management is in need of overhaul, as well as supervision of production workers.
8. Drive out fear. Create a climate in which everyone may work effectively for the company.
9. Break down barriers between departments. People in research, design, sales and production must work as a team to tackle problems and encountered with the product or service.
10. Eliminates slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationship, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force.
11. a.
1. Build awareness of the need for quality and an opportunity for improvement
2. Set goals for improvement
3. Organize to achieve goals
4. Provide training
5. Carry out projects to solve problems
6. Report progress
7. Give recognition
8. Communicate results
9. Keep score
10. Maintain momentum
Dr W. Edwards Deming’s Principles
1. Create constancy for the purpose of improvement of product and service. Allocate resources to provide for long-term needs with a view to becoming competitive.
2. Adopt the new philosophy. We are in a new economic age. We can no longer live with mistakes and defects.
3. Eliminate dependence on mass inspection. Quality must be built into the product. Quality must be the foundation on which the organization built.
4. Eliminate awarding business based on price alone. Instead minimize total cost. Move toward a singular supplier for any one item, on a long-term relationship of loyalty and trust.
5. Improve constantly the system of production and services to improve quality and productivity, thus constantly decreasing costs. What is good enough for today is not good enough for tomorrow.
6. Institute training on the job.
7. Institute leadership. The aim of supervision would be to help people and machines do a better job. Supervision of management is in need of overhaul, as well as supervision of production workers.
8. Drive out fear. Create a climate in which everyone may work effectively for the company.
9. Break down barriers between departments. People in research, design, sales and production must work as a team to tackle problems and encountered with the product or service.
10. Eliminates slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationship, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force.
11. a.