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Determinants of Rapid Growth in Islamic Banking in Pakistan

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Determinants of Rapid Growth in Islamic Banking in Pakistan
Pensee Journal

Vol 75, No. 9;Sep 2013

Title: Determinants of Rapid Growth in Islamic Banking in
Pakistan
Muhammad Wahab
Institute of Management Sciences, Peshawar, Pakistan
Postal Address: R&DD, I-A, Sector E5, Phase-7, Institute of Management Sciences, Hayatabad Peshawar,
Pakistan
Tell: +92-3333588880 E-mail: muhammadwahab55@gmail.com

Dr. Owais Mufti
Institute of Management Sciences, Peshawar, Pakistan
Postal Address: I-A, Sector E5, Phase-7, Institute of Management Sciences, Hayatabad Peshawar, Pakistan
Tell: +92-3009597572 and +92-9217452 E-mail: owais.mufti@imsciences.edu.pk

Dr. Yasir Kamal
Institute of Management Sciences, Peshawar, Pakistan
Postal Address: I-A, Sector E5, Phase-7, Institute of Management Sciences, Hayatabad Peshawar, Pakistan
Tell: +92-3339865574 E-mail: yasir.kamal@imsciences.edu.pk

Abstract
In the financial world, Islamic banking has appeared as a strong alternative financial system and has recorded a remarkable growth within a short span of time. The interesting fact is that the Islamic financial system is not adopted by Islamic societies but also by most of the non-muslim societies. To provide a framework for discussion regarding the customer‟s perceptions of selecting Islamic bank the data for the study were collected by asking 119 respondents to rate their selection criteria of Islamic banking on 14 statements using five point Likert scale. Questionnaires were administered in two major cities of Pakistan
(Peshawar and Karachi) and SPSS was used to analyse the data. Three major factors, (i.e. Islamic motive,

277

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Pensee Journal

Vol 75, No. 9;Sep 2013

image and convenience) responsible for the clients selection of Islamic bank are acquired through factor analysis technique and they were further verified via “satisfaction level” of Islamic banks customers by using linear regression.
Keywords: Rapid Growth, Islamic Banking, Customer Satisfaction
1.

Introduction



References: Ahmad, A. and Rehman, K. (2010). Islamic Banking Experience of Pakistan: Comparison between Islamic and Conventional Banks Ahmad, N. and Haron, S. (2002). Perceptions of Malaysian corporate customers towards Islamic banking products and services Al-Sultan, W (1999). Financial Characteristics of Interest-Free Banks and Conventional Banks. Accounting and finance Awan, H. M. and Bukhari, K. S. (2011). Customer 's criteria for selecting an Islamic bank: evidence from Pakistan Awan, A. G. (2009). Comparison of Islamic and Conventional Banking in Pakistan, Proceedings 2nd CBRC, Lahore, Pakistan Bacha, O. I. (2004). Dual Banking Systems and Interest Rate Risk for Islamic Banks. Management Center Kulliyyah Of Economics & Management Sciences International Islamic University Malaysia Jalan Gombak, 53100 Kuala Lumpur 287 Chen, P.L. and Chang, H.S. (2005). Price, brand cues, and banking customer value. The International Journal of Bank Marketing, 23 (2/3), p Chong, B. S. and Liu, M. H. (2007). Islamic Banking: Interest-free or Interest-Based? Pacific-Basin Finance Journal, 17 (2009), 125–144. Dusuki, A. W. and Abdullah, N. I. (2007). Why do Malaysian customers patronize Islamic banks? International Journal of Bank Marketing, 25 (3), 142-160. El-Qorchi, M. (2005). Islamic finance gears up. Finance and Development, Vol. 42 No. 4, pp. 46-50. Erol, C. and El-Bdour, R. (1989). Attitudes, behaviour and patronage factors of bank customers towards Islamic banks Erol, C., Kaynak, E. and El-Bdour, R. (1990). Conventional and Islamic banks: Patronage behaviour of Jordanian customers Gan, C. et al (2011). An empirical analysis of New Zealand bank customers‟ satisfaction. Banks and Bank Systems, Volume 6, Issue 3. Ghafur, M. (2003). The Effect of Profit Sharing, Interest Rate, and Income on Mudaraba Deposits: Case Study of Bank Muamalat Indonesia (BMI) (in Indonesian) Haron, S. and Ahmad, N. (2000). The Effects of Conventional Interest Rates and Rate of Profit on Funds Deposited With Islamic Banking System in Malaysia Haron, S., Ahmad, N. and Planisek, S.L. (1994). Bank patronage factors of Muslim and non-Muslim customers Hegazy, I. (1995). An empirical comparative study between Islamic and commercial banks‟ selection criteria in Egypt Henry, C.M. and Wilson, R. (2004). The Politics of Islamic Finance , J. KAU: Islamic Econ., Vol.19 Jalaluddin, A from Indonesia, JKAU: Islamic Econ., Vol. 22 No. 2, pp: 181-201 Kaynak, E and Whiteley A (1999) Khan, et. al. (2012). Growth of Islamic Banking in Pakistan: A Comparative Study. Research Journal of Finance and Accounting. Khan, M. S. N., Hassan, M. K. and Shahid, A. I. (2008). Banking Behavior of Islamic Bank Customers in Bangladesh LeBlanc, G. and Nguyen, N. (1988).Customers‟ perceptions of service quality in financial institutions. Lu, Y., Zhang, L. and Wang, B. (2009). A multidimensional and hierarchical model of mobile service quality Metawa, S. A., and Almossawi, M. (1998). Banking behavior of Islamic bank customers: perspectives and implications Metwally, M. M. (1997). Differences between the financial characteristics of interest-free banks and conventional banks Mihelis, G., Grigoroudis, E., Siskos, Y. Politis, Y. &Malandrakis, Y. (2001). Customer Satisfaction Measurement in the Private Bank Sector Naser, K., Ahmad, J. and Al-Khatib, K. (1999). Islamic Banking: a Study of Customer Satisfaction and Preferences in Jordan, International Journal of Bank Marketing, 17(3), 135 - 147. Nasim, F. (2003-2004). Prospects of Islamic Banking: Legal and other Challenges and Issues. Cardiff Law School.

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