Vol. 5, No. 3 (September 2001) pp. 377–400
© Imperial College Press
DEVELOPING INNOVATION CAPABILITY
IN ORGANISATIONS: A DYNAMIC
CAPABILITIES APPROACH
BENN LAWSON
Department of Accounting, The University of Melbourne
Victoria, 3010, Australia e-mail: blawson@unimelb.edu.au
DANNY SAMSON
Department of Management, The University of Melbourne
Victoria, 3010, Australia e-mail: d.samson@unimelb.edu.au
Received 1 February 2001
Revised 18 August 2001
Accepted 21 August 2001
This paper draws together knowledge from a variety of fields to propose that innovation management can be viewed as a form of organisational capability. Excellent companies invest and nurture this capability, from which they execute effective innovation processes, leading to innovations in new product, services and processes, and superior business performance results. An extensive review of the literature on innovation management, along with a case study of Cisco Systems, develops a conceptual model of the firm as an innovation engine.
This new operating model sees substantial investment in innovation capability as the primary engine for wealth creation, rather than the possession of physical assets. Building on the dynamic capabilities literature, an “innovation capability” construct is proposed with seven elements. These are vision and strategy, harnessing the competence base, organisational intelligence, creativity and idea management, organisational structures and systems, culture and climate, and management of technology.
Keywords: innovation, dynamic capabilities, Cisco, new technology
Introduction
Ask many of today’s CEOs and they are likely to tell you that the ability to develop new ideas and innovations is one of the top priorities of their organisations (Porter,
377
00042.p65
377
09/29/2001, 4:40 PM
378
B. Lawson & D. Samson
Stern & Council on Competitiveness, 1999). The emergence of the
References: Amit, R. & Schoemaker, P.J. (1993) Strategic assets and organisational rent. Strategic Management Journal, 14, 33–46 Angle, H.L. (1989) Psychology and organisational innovation. In Research on the Management of Innovation: The Minnesota Studies, ed Barney, J.B. (1986) Strategic factor markets: Expectations, luck, and business strategy. Management Science, 32(10), 1231–1241 Barney, J.B audit. Journal of Product Innovation Management, 13, 105–136 Cisco Systems (1999) Cisco systems annual report Cisco Systems (2000) Cisco systems annual report. San Jose, CA Clark, K.B advantage. Management Science, 35, 1504–1511 Dougherty, D organisations: Overcoming innovation-to-organisation problems. Academy of Management Journal, 39(5), 1120–1153 Figg, J. (2000) Innovators enjoy steady growth. The Internal Auditor, 57(2), April, 14–15 Fiol, C.M. (1996) Squeezing harder doesn’t always work: Continuing the search for consistency in innovation research organisational intelligences to innovation. Academy of Management Review, 21(4), 1081–1111 Grady, D. et al. (1993). Unlocking innovation: Challenging conventional wisdom about what leaders do Grant, R. (1996) Prospering in dynamically-competitive environments: Organisational capability as knowledge creation Gulati, R., Nohria, N. & Zaheer, A. (2000) Strategic networks. Strategic Management Journal, 21, 203–215 Häcki, R. & Lighton, J. (2001) The future of the networked company. The McKinsey Quarterly, 3, 26–39 Hamel, G. (1998) Strategy innovation and the quest for value. Sloan Management Review, Winter, 7–14 Hamel, G. & Prahalad, C.K. (1994) Competing for the Future: Breakthrough Strategies for Seizing Control of Your Industry and Creating the Markets of Tomorrow Jonash, R.S. & Sommerlatte, T. (1999) The innovation premium: Capturing the value of creativity Kanter, R.M. (1983) The Change Masters. New York: Simon & Schuster Kanter, R.M