DHL ERP USECASE
The Leader in Distributed ALM
Deutsche Post DHL Case Study
Enterprise Agility through DevOps
Industry: Communications and Logistics Services Provider
COMPANY PROFILE
Location: Global Enterprise headquartered in Germany, with international subsidiaries Deutsche Post DHL is the world’s leading mail and logistics services group. Headquartered in Bonn,
Germany, the Deutsche Post and DHL corporate brands offer a broad portfolio of logistics (DHL) and communications
(Deutsche Post) services. The Group provides its customers with both easyto-use standardized products, as well as innovative and tailored solutions ranging from dialogue marketing to industrial supply chains.
Size:
Nearly 500,000 employees in 220 countries; revenue 51 billion euros
™
Solution: CollabNet TeamForge ALM platform
Partners: Implementation partner was Aservo, technology partner was HP
At Deutsche Post, rapid growth paired with a strong push into online services accelerated the business demand for new software applications.
Currently, there are more than 300 active, concurrent software projects in development and maintenance going on in the MAIL division, most of them critical to the core business. Projects range from ERP integration projects like SAP, to online customer portals and innovative electronic service offerings built to generate new revenue streams. Reflective of the diversity of applications being built and maintained, also software development and delivery cycle times vary widely, from two days to six months per release.
The division is also rapidly moving to a mix of private and virtual client clouds, with 65% of IT infrastructure in production and 80 % in test and development being virtualized already on VMware and CITRIX technology.
More than 2,000 project members are working on those projects across cross-functional teams, spanning geographical and organizational boundaries. Project members are based mostly in Germany, but also
Deutsche Post DHL Case Study
Enterprise Agility through DevOps
Industry: Communications and Logistics Services Provider
COMPANY PROFILE
Location: Global Enterprise headquartered in Germany, with international subsidiaries Deutsche Post DHL is the world’s leading mail and logistics services group. Headquartered in Bonn,
Germany, the Deutsche Post and DHL corporate brands offer a broad portfolio of logistics (DHL) and communications
(Deutsche Post) services. The Group provides its customers with both easyto-use standardized products, as well as innovative and tailored solutions ranging from dialogue marketing to industrial supply chains.
Size:
Nearly 500,000 employees in 220 countries; revenue 51 billion euros
™
Solution: CollabNet TeamForge ALM platform
Partners: Implementation partner was Aservo, technology partner was HP
At Deutsche Post, rapid growth paired with a strong push into online services accelerated the business demand for new software applications.
Currently, there are more than 300 active, concurrent software projects in development and maintenance going on in the MAIL division, most of them critical to the core business. Projects range from ERP integration projects like SAP, to online customer portals and innovative electronic service offerings built to generate new revenue streams. Reflective of the diversity of applications being built and maintained, also software development and delivery cycle times vary widely, from two days to six months per release.
The division is also rapidly moving to a mix of private and virtual client clouds, with 65% of IT infrastructure in production and 80 % in test and development being virtualized already on VMware and CITRIX technology.
More than 2,000 project members are working on those projects across cross-functional teams, spanning geographical and organizational boundaries. Project members are based mostly in Germany, but also