ANS: Business letter is an old form of official correspondence. A business letter is written by an individual to an organization or an organization to an other organization. Business letters are written for various purposes. One writes a letter to enquire information, apply for a job, acknowledge someone's work, and appreciate one's job done, etc. As the motive of writing the letter is different, the style of the letter changes and you get different types of business letters. The various types of business letters are used by different people to serve their purpose of sending the message across.
Let's take look at the most common types of business letters :Acknowledgement Letter
: This type of letter is written when you want to acknowledge some one for his help or support when you were in trouble. The letter can be used to just say thanks for something you have received from some one ,which is of great help to you.
Apology Letter
: An apology letter is written for a failure in delivering the desired results. If the person has taken up a task and he fails to meet the target then he apologizes and asks for an opportunity to improve in this type of letter.
Appreciation Letter
: An appreciation letter is written to appreciate some one's work in the organization. This type of letter is written by a superior to his junior .An organization can also write an appreciation letter to other organization ,thanking the client for doing business with them.
Complaint Letter
: A complaint letter is written to show one that an error has occurred and that needs to be corrected as soon as possible. The letter can be used as a document that was used for warning the reader.
Inquiry Letter :
The letter of inquiry is written to inquire about a product or service. If you have ordered a product and yet not received it then you can write a letter to inquire when you will be receiving it.
Order Letter :