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Ding Tai Fung

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Ding Tai Fung
ATTACHMENT 1
ACTIVITIES & OBSERVATION DIARY
Firm 1 Details:
Student Name:…YE XIN…………………………………………………………………
Name of Firm: …Din Tai Fung……………………………………………..
Address: Paragon, Orchard Road, 290 #B1-03, Singapore 238859
Visit One:
Date: Tuesday afternoon
Times At firm (Start & Finish): 2:00 pm- 3:15 pm
Activities undertaken and observations made and what new learning occurred
-Have a big open concept kitchen over the central stage.
-Chefs serve food and even send into the diner’s table. Then tick or cross out on the bill.
Visit Two:
Date: …Saturday evening……………………………………………………
Times At firm (Start & Finish): …6:30 pm-8:30pm……………………………
Activities undertaken and observations made and what new learning occurred
-Din Tai Fung provides an automatic alcohol dispenser which is free use for customer to disinfect their hands as well as the use steps.
Visit Three:
Date: ……Wednesday afternoon…………………………………………………
Times At firm (Start & Finish): ……11:00 am-12:45 pm……………………………
Activities undertaken and observations made and what new learning occurred
-Mid-Autumn Festival approaching, customer also can get the 20% discount when they buy the moon cakes.
- Consumers can get the 20% of discount by using Citi bank card in weekdays before 6pm.
Introduction
Din Tai Fung is a modern setting designed with the aim of delivering a truly enjoyable dining experience for all customers. They aim to target middle to upper class people, family and even the tourists. Differentiate with their competitor- Paradise Dynasty, the open concept kitchen is a unique idea which can constantly see a flurry of action and activity. Determined to bring a world-class dining experience to locals and foreign visitors alike, Din Tai Fung impresses with a warm and friendly service that greets one upon entry to the restaurant. Orders are taken promptly to minimise waiting, so diners can expect the same top-of-the-class fare together with the sterling service that the



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