MATILDA ASARE OKYERE.
124 HILTON ROAD
LANESFIELD
WOLVERHAMPTON.
EMAIL:asare.matilda@googlemail.com
TELEPHONE:07846258391/01902258385.
PERSONAL PROFILE I am well organised, hard working and committed person. Good team member, can also work on own initiative and like to maintain high standard at all times. I am able to offer a variety of strengths and skills, which enable me to make a valued contribution within the work place. I am friendly and respectful of confidentiality with the ability to work calmly under pressure.
I am black African born on 24th of may,1986 and a christain.
KEY SKILLS
Good working knowledge in food hygiene
Good telephone manner
Friendly, reliable, dependable and patient
Good communication skills
Serviceable
Speak Ghanaian, fluent in English
EDUCATION AND TRAINING
Septembre 10th to date; home learning in house keeping and food hygiene.
Novembre 08 to 09; adult literacy level 1 and 2 passed.
Novembre09; adult numeracy level 1 passed.
Octobre 09;Riley training centre clait passed.
March 07 to 08; customer care training passed.
February 05;health and safety and manuel handling training
May 2000 to 2003;Ghana college.
EMPLOYMENT HISTORY
Octobre 2009 to Decembre 2010; Assistant house keeper/kitchen assistant at Oliver inn.
Duties: Assist to day to day cleaning of rooms to high standard. Making of rota, ordering cleaning products and linens. Managing the house keeping department and reporting complaints and queries to superior authorities. Assist with all aspects of daily cleaning and in the kitchen when the need arise.
August 07 to 08;cleaner at Minster cleaning services.
Duties: vacuuming, mopping, dusting, wiping, emptying of bins and all other related cleaning duties.
April 05 to 07;customer service adviser at intertrade.
Duties; Receiving visitors and contact tenant to book appointment. First line of customers complaints and queries. Establish customers needs to offer suitable
References: ARE AVAILABLE ON REQUEST.