Preview

Diplomarbeit

Good Essays
Open Document
Open Document
24169 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Diplomarbeit
DIPLOMARBEIT
Titel der Diplomarbeit

„Deviant Workplace Behavior in Organizations: Antecedents, Influences, and Remedies“

Verfasser

Paul-Titus Rogojan

Angestrebter akademischer Grad

Magister der Sozial- und Wirtschaftswissenschaften (Mag. rer. soc. oec.)

Wien, im August 2009

Studienkennzahl lt. Studienblatt: Studienrichtung lt. Studienblatt: Betreuer/Betreuerin:

157 Internationale Betriebswirtschaft Ao. Univ.-Prof. Dr. Josef Windsperger

Inhalt
Deviant Workplace Behavior ...................................................................................... 6 1 Introduction and Research Problem ........................................................................ 6 2 Deviant Workplace Behavior ................................................................................... 7 2.1 Definition of Deviant Workplace Behavior ......................................................... 7 2.2 Deviant Workplace Behavior and Ethical Decision-Making ............................... 8 2.3 Deviant Workplace Behavior vs. Unethical Behavior ....................................... 10 2.4 Positive Deviant Workplace Behavior .............................................................. 10 2.5 Costs arising from Deviant Workplace Behavior ............................................. 11 2.6 A Typology of Deviant Workplace Behavior .................................................... 12 2.6.1 Production Deviance ................................................................................. 13 2.6.2 Property Deviance..................................................................................... 14 2.6.3 Political Deviance ...................................................................................... 15 2.6.4 Personal Aggression ................................................................................. 16 3 Factors contributing to Deviant Workplace Behavior ............................................. 17 3.1 Person-Based vs.


References: 379 Robinson, Benett (1995), p.556
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Good Essays

    Case Study
    • 628 Words
    • 3 Pages

    Case Study

    higher profits. The company should provide written policies and procedures to incoming managers in order to avoid confusion and to aid in the cohesiveness of the work unit. Managers should display ethical behavior at all times and use punishment and rewards more consistently and effectively. The case also raises questions of a company's ethics and responsibility for creating, or allowing, a climate that tolerates at…

    • 628 Words
    • 3 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Ethical Behavior Quiz
    • 5293 Words
    • 22 Pages

    Ethical Behavior Quiz

    | The most significant influence on ethical behavior in the organization is the opportunity to engage in unethical behavior.…

    • 5293 Words
    • 22 Pages
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Diploma 3
    • 715 Words
    • 3 Pages

    Diploma 3

    a) communicating with our colleagues is very important besause it will reflect on how we work as a team. We should always respect our work colleagues and keep all agreements we made. This will enable us to come to work and work with people we trust, respect and can learn from. this will build mutial understanding of our job and will create safe and friendly enviroment to work in. This will also enable everyone to prevent conflicts or misunderstanding, as all kind of information are being shared between care staff, whether it is managers expectations regarding care provided or simply information passes about service users on handover.…

    • 715 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Diploma 3
    • 2342 Words
    • 10 Pages

    Diploma 3

    [pic] [pic] [pic] Learning outcomes There are three learning outcomes to this unit. The learner will: 1. Understand the importance of diversity, equality and inclusion 2. Be able to work in an inclusive way 3. Be able to promote diversity, equality and inclusion [pic] |There a number of pieces of legislation relating to equality, inclusion, | | |diversity and discrimination.…

    • 2342 Words
    • 10 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Justice
    • 327 Words
    • 2 Pages

    Justice

    The five propositions for deviant organizations are divided into these forms. They are the loners, colleagues, peers, mobs, and formal organizations. These forms are discussed so that it can be determined how their behaviors (such as loners being anti-social or colleagues and peers social life) affect how it can cause them to commit crimes or other mischief in the…

    • 327 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Better Essays

    Bus 520 Individual Ethics Paper
    • 934 Words
    • 4 Pages

    Bus 520 Individual Ethics Paper

    Every organization has a standard or code of ethics every employee is expected to adhere to. Not everyone within an organization share the same moral values or principles, this is due to cultural differences and understanding ethics competency. Ethics competency is described as the knowledge, skills and abilities to incorporate values and principals that distinguish right from wrong when making decisions and choosing behaviors ( Hellriegel & Slocum, 2011p.10). How one determines right from wrong is based on their personal beliefs but behavior and conduct within an organization should be universal, in order for an organization to be effective. Ethical issues within an organization is common because of personal differences , these ethical issues influence the decisions employees make daily (Hellriegel & Slocum, 2011). Lawrence Kohlberg’s model of moral development suggests there are stages through which individuals evolve, ranging from the lowest stage obedience and punishment orientation, to the highest stage; universal ethical principles (Hellriegel &…

    • 934 Words
    • 4 Pages
    Better Essays
    Read More
  • Good Essays

    diploma 3

    • 2470 Words
    • 9 Pages

    diploma 3

    Key/social worker – can provide access to equipment and financial support. Asssist the individual to understand and plan care/support…

    • 2470 Words
    • 9 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Diploma
    • 827 Words
    • 4 Pages

    Diploma

    1.1d - Financial abuse can be defined as theft of money or property, mismanagement of individual’s finances and denying an individual access…

    • 827 Words
    • 4 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Uncivility In Workplace
    • 500 Words
    • 2 Pages

    Uncivility In Workplace

    However, workplace incivility has been a newer term in the plethora of research available on unethical behaviors (Hanrahan & Leiter, 2014). Workplace incivility is an umbrella term that refers to low-intensity deviant behaviors with ambiguous intent to harm the target, in violation of workplace norms for mutual respect. These uncivil behaviors are typically rude and discourteous, displaying a lack of regard toward others and often include demeaning remarks and activities like not listening to others (Andersson & Pearson, 1999; Porath & Pearson, 2009). A dissection of the above definition, points out three components of workplace incivility: violation of workplace norms and respect, ambiguous intent, and low intensity (Andersson & Pearson, 1999). The very first part is a violation of organizational norms. Although organizations have their unique work culture yet they all agree on certain minimum acceptable norms, expectations and interactional conduct from its employees. Uncivil acts disturb this kind of agreement and unsettle the very well-being of the organization as well as its employees (Andersson & Pearson, 1999; Lim, Cortina, & Magley, 2008). The second component is the ambiguous intent behind the workplace uncivil behavior. Research…

    • 500 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    Analysis Of Air France AF 447
    • 627 Words
    • 2 Pages

    Analysis Of Air France AF 447

    AF447 represents a very extreme situation with catastrophic consequences (The Case of AirFrance 447). However frequently an Organisation is under pressure (deadlines, clients, crisis etc) and in these moments the Decision-making process and its core Sense-making must be clinical and efficient to avoid collapse and to maintain Organization Intelligence and Team Effectiveness. What can we learn from the case? What are the key-pillars of Sense-making which can lead team to effectiveness?…

    • 627 Words
    • 2 Pages
    Good Essays
    Read More
  • Powerful Essays

    Is the formal cultural system within a firm the most important factor in creating ethical workplace? How do formal cultural systems attempt to promote ethics?
    • 1601 Words
    • 7 Pages

    Is the formal cultural system within a firm the most important factor in creating ethical workplace? How do formal cultural systems attempt to promote ethics?

    Ethical workplace has been a controversial issue since years ago. A huge majority of the workforce often list being ethical as one of the top factors they want in a business organization or a firm. Despite having formal cultural system in a firm, there are still unethical behaviors arising within them. These people bring negative impacts to the firm and are usually known as the “bad apples”. Up till date, no one can firmly point out whether the cause for such action is due to individual personality or the environment of the work place. Nonetheless, in my point of view, I think that formal cultural system within a firm is the most important factor in creating an ethical workplace.…

    • 1601 Words
    • 7 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    Business 4
    • 357 Words
    • 2 Pages

    Business 4

    A: Workplace deviance is unethical behavior that violates organizational norms about right and wrong. It can be categorized by how deviant the behavior is, from minor to serious and by the target of the deviant behavior, either the organziation or particular people in the workplace. Workplace deviance does happen in companies but it can all be reduced, making new rules for the company can reduce the workplace device if employees don't follow rules they will be fired, it goes for ever employee. Every problem that goes on in the company should be addressed immediately, if it's a serious problem it will be employee will be fired and for minor warning for the employee, if problem keeps happeneing after being told, they will no longer work for the company.…

    • 357 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Powerful Essays

    Deviant Behavior / The Social Learning Theory
    • 1757 Words
    • 8 Pages

    Deviant Behavior / The Social Learning Theory

    A person would be considered to be acting in a deviant manner within a social setting if they are violating the established social “norm” within that particular culture. What causes a human being to act in certain ways is a disputed topic among researchers. There are three types of researchers that have tried to answer this question. There is the psychological, biological, and the sociological approach. With all of the studies that have been performed, not one group has provided an exact reason or explanation as to why people behave in a deviant manner. Although sociologists’ theories have not been disproved as often as the psychologists’ and biologists’ theories because their experiments are too hard to define and no one definition for deviance is agreed upon by all experimenters (Pfuhl, 1980, p. 40), the sociological perspective has provided the most information concerning why people exhibit deviance. The definition of deviant behavior is considered to be broad with multiple viewpoints which makes it complicated and difficult to find an accurate answer (Pfuhl, 1980, p. 18). This is why this topic is so important in the study of sociology. Sociologists have more information, and therefore may be closer to finding the best explanation for the major contributing factors in explaining the development of deviant behavior(s) within a certain culture. For this reason, the main focus of this paper is based on the sociological stand point of deviance based upon the Social Learning Theory and social reaction(s) to deviant behavior(s).…

    • 1757 Words
    • 8 Pages
    Powerful Essays
    Read More
  • Good Essays

    Long Term Effects of Academic Cheating
    • 531 Words
    • 3 Pages

    Long Term Effects of Academic Cheating

    The direct correlation between unethical behavior at school and workplace was observed by Sims (1993) in a study conducted on 60 MBA students. His research also indicated that rather than instantaneous situations, it is merely the character of one that leads to cheating.…

    • 531 Words
    • 3 Pages
    Good Essays
    Read More
  • Powerful Essays

    Did You Bring Your Ethics To Work Today?
    • 1664 Words
    • 7 Pages

    Did You Bring Your Ethics To Work Today?

    Unethical behavior has become an increasingly prevalent issue in today’s workplace. It is a sad truth that in every workplace, there are always employees who take part in unethical behaviors, mine is not an exemption. In fact, if an assessment of my workplace in terms of ethical behavior would be conducted basing on what I have learned in studying work ethics for three sessions now, I can honestly say that it will most likely result to a poor rating. Ethics is a word so familiar that everyone seems to be aware of it yet very few understand what it really means. I am one among those who assumed that good work ethics is simply manifested by working hard, being on time or being respectful to others. Knowing what is wrong and what is right in a workplace was once my simple perception of the word work ethics. Studying work ethics made me realize that there’s a lot more to good ethics than just by simply working hard. Having a good attitude is a paramount to having good work ethics. It is professionalism, diligence, caring about my work and to the people I work with. Being able to distinguish what is right from wrong is pointless unless I am determined to do the right thing always. I cannot explain work ethics in its truest sense but I hope that by sharing my personal experience towards this subject, I could at least impart even bit knowledge about it.…

    • 1664 Words
    • 7 Pages
    Powerful Essays
    Read More

Related Topics