ON
HANATOUR MANILA INC.
2/F DAMON BLDG., FINANCIAL CENTER AREA, MACAPAGAL BLVD., PASAY, CITY, PHILIPPINES
In partial fulfillment of the requirement for the course
“Bachelor Of Science in International Tourism Management”
Lyceum of the Philippines University
“College of International Tourism and Hospitality Management
Intramuros, Manila”
“SUBMITTED TO” Mr. Abregale Joseph D. Monzon “SUBMITTED BY”
Victoria, Ma. Carizza E.
#214 Cupang, Muntinlupa City
“SUBMITTED ON”
January 9, 2013
“TRAINING PERIOD”
MARCH 2012—MAY 2012
INTRODUCTION
HANATOUR, Korea’s largest travel agency now served by over 2,500 employees at home and abroad, ranks as the number one travel company for the past ten years in terms of overseas travel and airline ticket sales.
Through its outstanding travel industry professionals and a directly operated network covering 28 areas around the world, HANATOUR has upgraded the level of travel services and has driven the industry’s growth, both in quantity and quality. We have also secured top rankings in customer surveys on customer satisfaction and preferred travel agencies.
In addition, HANATOUR improved its productivity and profitability by introducing several innovative IT systems to the travel industry. We became one of the major companies to be listed on KOSDAQ by continuously expanding our position in the market in year 2000. Moreover, in year 2006, HANATOUR became one of the first
KOSDAQ - listed companies to also be listed on the London Stock Exchange, one of three major stock exchanges in the world. This listing affirmed the transparency and credibility of HANATOUR’s business and provided a stepping stone for HANATOUR to develop as a global company.
HANATOUR plans to expand its global network to fifty regions, upgrade its online business and improve the global capacity of its human resources. Through such efforts, we will do our very best to become a company that offers our customers the world’s