Distinguish between operant conditioning

Distinguish between operant conditioning, observational learning, and social learning. How are these different kinds of learning utilized in the work place? Give specific examples for each one.
Operant conditioning is a theory that is useful when applied to the workplace in several ways. It addresses how employees interact with one another and with clients to how financially successful a company is annually. Operant learning is positive reinforcement. Another example of operant conditioning would be if your boss gives you raise because you have been doing good! The better you do the more raises you might do really well at your job!
Observational learning would be learning from watching others! An example in the workplace would be watching your co-workers have good behavior and get rewards then you aspire to have good behavior so you can get rewards! Positive rewards equal positive work places!
Social learning in the workplace would include watching your co workers and learning from their examples!
How is prejudice developed and nurtured through classical and operant conditioning? Give specific examples that demonstrate each kind of learning.
Prejudice is something nobody is born with! Prejudice is something that has to be taught to individuals! Classic and operant play a key role in prejudice. Monkey see monkey do!
You are scheduled to present the results of your work on creating a new software program for your company. What memory techniques will you use in order to be free of too much dependence on notes and the PowerPoint slides? Be specific as to how you will relate the technique to the content of the presentation.
Go over your notes several times a day and keep going over them! Practice in front of an audience. Maintenance rehearsal would be your best option to go with! The more you rehearse the longer it stays in your memory. Just write your speech on notecards and go over each one day by day! It will stay with you longer and you will not be looking down every second to look at your notecards.
Name and describe the three qualities of emotional intelligence according to Sternberg and Gardner? If you were interviewing applicants for a position in your company and wanted to know if they had emotional intelligence, how would you go about discovering that? Would you do that in an interview or by some other means?