(Highan, 2006) Social work is placed within a network of caring services or personal social services staffed by members of the helping professions. Some of the code of conduct includes the following: Treating Service users with care and respect, challenging discrimination, maintaining appropriate …show more content…
Vulnerable people are those that need support, at times social workers speak on their behalf (advocate). A social worker within a framework of relevant legislation and procedure renders individual support, family support and group support for the community in a variety of settings. A social worker exhibits these skills including the ability to remain calm in a crisis and patient, resilient (Prospects, 2016). The diversity in social worker’s practice cannot be overemphasised. The roles social worker play can be split into three main groups namely; executive roles, direct change roles, and advocacy role (Prospects, 2016). flexibility to familiarise to new roles, duty and situations, initiative, fervent observation, analytical and listening skills, the capacity to digest legal and procedural information, the capability to negotiate, mediate and interpret on behalf of service users, perfect organisational skills to work autonomously and planning encounters for a caseload of clients (Beckett and Horner, 2015). Advocacy is one of the most important aspects of social work. It relates to rendering service user a voice, whether by speaking on their behalf or by speaking for themselves. Advocacy is subdivided into two which are direct advocacy i.e. (speaking on behalf of the service user) and indirect advocacy (helping service users advocate themselves). The importance of advocacy is protection from harm and having to operate as a ‘go between’ for the service user. HCPC, as a regulator set to protect the public, relates to an advocacy group for patient, involving them as stakeholders with common interests (Beckett and Horner,