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“Diversity Training and Assessment Centres- Introduction, Impacts and Examples”
Submitted to: Prof. Mamta Mohapatra
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Submitted by:
Group 9
Aparna Gupta(13PGDMHR09)
Falak Sood(13PGDMHR18)
Nalini Bansal(13PGDMHR27)
Pranjal Singh(13PGDMHR35)
Sarjana Singh(13PGDMHR44)
TABLE OF CONTENTS 1. Introduction .................................................................. 3 a. Diversity Training.........................................................3 2. Assessment Centre............................................................... 4 3. Examples of diversity training............................................ 8 b. Citi group.......................................................................8 c. Coca Cola......................................................................10 4. Example of assessment centre............................................. 13 5. RBS group............................................................................. 13 6. References...............................................................................14
INTRODUCTION:
DIVERSITY TRAINING
Working in a business scenario in the present market is all about customer satisfaction, market share and competitive positioning, nationally and internationally. The demographics are shifting and global markets have flattened. Differences in race, sexual orientation, education and work experience can cause tremendous damage. To handle and prevent such kind of scenarios organizations are now shifting towards diversity training to increase the level of comforts and camaraderie among its employees with diverse backgrounds. Awareness and skills received through diversity training helps employees and team members relate to co-workers who are different from them and work in such a way that best fits their individual needs and expectations.
The purpose of training is also to develop and
References: * http://www.citigroup.com/citi/citizen/assets/pdf/diversity2012.pdf * https://www.rbsbankyoubuild.com/apply/assessment-centre * http://assets.coca-colacompany.com/61/bb/cbc4797f40e09f7d34b8142d5e99/global-diversity-strategic-framework.pdf * http://193.1.88.47/careers/units/unit-ac005.shtml