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Introduction

An online reservation is a computerized system used to store and retrieve information and conduct online transactions. Online reservation is typically allowing users to book through internet. Some are aware of the fact that today technology drives every activity of the business. Every affair of the world these days technology plays a vital role in increasing productivity and sales.

The growth of businesses continues has many have made their first leap to the Internet with a web site, and many are now moving forward using the Internet. Dealing with the triumphant advancement, Internet is a network of almost all transactions – especially in gathering information for an online service.

The great thing about the Internet is that it can be used as the great equalizer for small and mid-sized businesses. A newly ventured Resort and Spa can have a great web presence as the largest and well-known establishments through their web site.

1.1 Background of the Study

This project describes the development of an Online Spa Reservation System for Maya-Ubud Resort & Spa which immediately deals with the records and details of each guest who had reserved a Spa treatment. It also includes information like the availability of therapists, time, date and details of each treatment. It is also possible to reschedule a reservation. It supports business functions of maintaining and confirming reservations related to the service availment.

The system was created in MySQL Server and PHP. The software is very user-friendly and there is no need for professionals to operate it.

1.2 Statement of the Problem

1.2.1 General Problem
1.2.1.1 How to develop an online spa reservation system for Maya-Ubud Resort & Spa that will improve their current sales operation and management process?

The specific problem that would be encountered by this relates to the following:
How to have accurate data information?
How the system will be fully secured?
How to lessen

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