Strengths: Weaknesses:
• Unilever’s worldwide establishment
• Unconventional marketing strategy
• Word of mouth and Word of Mouse free publicity
• Campaign has a strong emotional touch
• Social responsibility- Dove established self esteem fund, which conducted self esteem workshops along with Girl Scouts to improve the self esteem of girls
• Dove’s brand loyalty • Best known for functional superiority, i.e. beauty bar which does not dry the skin
• Changing perceptions of people is difficult
Opportunities: Threats:
• Huge opportunity to develop products for other target customers, i.e. male users
• Communicating one advertisement message throughout the world
• Inclusive of 98% of the target market which is largely ignored
• Gain mind and heart share • If the message is not conveyed right, Dove may become brand of oversized people
• Copy by the competitors
• Sustainability of the campaign in the long run
• Excessive media criticism
Issues:
1. Dove’s marketing strategy should plan for continued momentum of the campaign – Short term
2. Dove should address the criticism on “Campaign for Real Beauty” effectively- Short term
3. Changing people’s perceptions about the brand –Long term
4. Address the competition from other brands – Long term
Problem Statement:
The objectives of Unilever’s Dove market study and campaign are to establish Dove as an umbrella brand and increase the sales of the various Dove beauty products by debunking the stereotypes of definition of beauty by the society.
Case Response:
4.1
Prior to the year 2000 Unilever’s Dove brand has only one product, i.e. beauty bar. The brand name depended upon the functionality benefits of the beauty bar, i.e. moisturizing benefits. In the year 2000 Unilever wanted to introduce various beauty care products under the Dove 's umbrella brand by Brand Extension (pg.no. 258 Kotler, & Lane, 2008 ). As a Masterbrand Dove should create a strong association between other
Bibliography: 1. Deighton, John. "Dove:Evolution of a Brand." Harvard Business Review. (2008): 1-13. Print 2. Kotler, Philip, & Lane, Kevin. (2008). Marketing management, 13th edition. USA: Prentice Hall. 3. Quelch, John, and Katherine Jocz. "Holding a mirror up to the marketing." Marketing Management. (2008): 16-21. Print.