The Leadership Secrets of Santa Claus Billy Sandoval, DSS Leadership
Amber Tierney
April 11, 2011
Running head: The Leadership Secrets 2
discussed by the authors in this book and I agree with them all, however; this paper will discuss just a couple secrets and what I have learned from them. The first secret discussed in the book is the idea of "Building a wonderful workshop". In this chapter they discuss the idea of our mission being the main driving force. I believe this is one area DaVita is very effective in conveying to its teammates. DaVita’s mission is “To be the Provider, Partner and Employer of Choice.” Everywhere I have visited within the Village I have seen this mission be the corner stone of what DaVita is all about. The teammates really take pride in what they do. They understand that patient outcomes are very important yet management does not forget the importance of professional development, teammate incentive programs and work environment, all related to being the Employer of Choice. This information has been backed up by organizations like Training Magazine's “Top 125” which DaVita ranked #1 for national health care service provider for its employee training programs. One thing that fits for me in is the statement in the book that states, “If an action we’re are considering doesn’t support our mission, either directly or indirectly, we don’t do it.” This is something I plan to live by and really make sure the decisions I make are the DaVita way and they fit within our mission and core values. The book states that Santa runs a productive and
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he Leadership Secrets of Santa Claus, is written by Eric Harvey, David Cottrell, Al Lucia and Mike Hourigan. There are eight main points or Santa Secrets
Running head: The Leadership Secrets 3 happy place in spite of the intense pressures and challenges they face. This is exactly the work