East Tennessee Children's Hospital Case Study

East Tennessee Children’s Hospital is located in Knoxville, Tn. It is a one-hundred and fifty

two bed facility that specializes in children’s needs. It’s mission statement reads, “East Tennessee

Children’s Hospital will improve the health of children through exceptional, comprehensive family-

centered care, wellness, and education.” Their web page does reflect on their mission statement.

A belief that children are unique and that they deserve the best healthcare they can get is

very reassuring to parents in their time of need. Children need specialized care and treatment that

is different than an adult’s treatment. This comes from a staff is knowledgeably trained in Pediatric

Medicine. They
The hospital is currently adding on a tower to its facility. The new addition will be named

Scripps Network Tower. This will add two-hundred, forty-five thousand square feet for children with

chronic conditions such as cystic fibrosis to get the specialized care they need. There is also a Parent

Advisory Council where parents can have input on policies and procedures. ETCH is committed to

Patient Safety as well and employs Safety Coaches that are trained to prevent any harm.

Overall, East Tennessee Children’s Hospital has provided all information on their site that

is included in their mission statement. ETCH offers exceptional care by providing a vast amount of

Pediatric Specialists at the facility. Family centered care is offered by a highly trained staff who only

want the best for their patients. Wellness and education are provided by staff as well as an

E-newsletter that educates the public. Included on the website is also their Annual Report to

get a background about the hospital and also give some historical information as