CPAC is a construction company, which is a subgroup of Siam Cement Group (SCG). The company sells ready-mixed and readymade instant concrete, as its main products. CPAC bases its work, products, and performance on international standards. Therefore, customers can be sure that they would get their products with the highest quality possible. The company also cares about producing good services that would enhance customers’ satisfactions. This is done by giving the most convenient way for customers to use CPAC’s products, having an online library about construction work, and having concrete conveyor belts for faster constructing progress, for instance. CPAC also focuses on developing its technology and researches, in order to distribute better products to the customers. It has been founded for 58 years now, and it still has not stopped developing. CPAC has kept insisting on producing higher product quality, producing better services, and generating greater customers’ satisfactions.
Mr. Pairoj Anamwat graduated from Chulalongkorn University, under the Faculty of Civil Engineer. After that he joined SCG, as its fame on construction work matched with his degree. Later on, he achieved a scholarship from SCG and got a chance to study a Master Degree of Business Management at a university in USA. He was also sent to Harvard University for training for six months. When he came back, he was assigned and rotated to different jobs. He was the head of Marketing Department before he has become the CEO of CPAC.
Top-Level Manager’s Four Functions of Management:
Mr. Pairoj Anamwat
Planning As the interviewee is the CEO of CPAC (top-level manager), his typical work day usually focuses on thinking and looking into the future. He also has to solve some current problem, since he sometimes is the only one who has the authority to do so. However, he, himself, stresses on planning a lot. He said that it is the most