By: Charles Marco Tambis
Topic:
Page
Importance of communication
1
Formal and informal communication
1
Verbal communicational
2
Non-verbal communication
2
Augmentative and alternate communication (AAC)
3
Two types of Augmentative and alternate communication (AAC)
3-4
Reading
4
Barriers
4-5
Conclusion
5
Importance of communication in Health and Social Care
Communication is two or more people conveying to understand each other. They just don't exchange, encode-decode, information, news, idea and feelings but also create and share meaning.
Communication is used in Health and Social Care all the time. For example is when a home nurse must communicate to the service user and his/her family to get information and provide appropriate caring for the patient. Every Health and Social care providers must have the 6 C's which are Courage, Communication, Compassion, Commitment, Care, and Competence to provide the best service that they can give to a service user.
There is verbal communication between individuals by using speech. People working in Health and Social Care need to effectively use verbal communication to past accurate information to other professionals to provide the best possible service they can give. It can also be used to help the service users to build a relationship with professionals to trust them.
A lot of behaviour and elements are needed to have a better communication such as: pitch – High or Low speed – Fast or Slow tone and volume of voice – Loud or Soft gesture and facial expressions – Relax or Aggressive body posture – Appropriate or Inappropriate stance – Straight or Slouching proximity to the listener – Personal Space eye movements and contact – Eye contact to the person whom you talking to dress and appearance – Formal or Informal
We need to communicate to: to communicate our basic needs
Fear of loneliness, Isolation
To form relationships with