Effective Communication Skills 
Prepared by Dr. Ami U. Upadhyay
Engineering Branch
UNIT -1
Communication Skills
Prepared by Dr. Ami Upadhyay
Page 1
UNIT -1 Communication Skills
INTRODUCTION Communication is one of the most indispensable aspects of human existence. It is natural to all living creatures, including non-human beings too. Everyone spends a major part of the day in communicating with others. A person speaks or listens, reads or writes thus keeps him/her self busy in communication. When a child is born, his or her first act is to cry to communicate people around that he or she is born alive. Before he or she learns to speak, he or she cries to demand water or food. The child then listens and consequently imitates the sound-symbols which turn out to be speaking. In school, the child reads or writes. He or she is often entangled into the act of listening to the teachers, watching TV, reading books and writing essays or poems. Later on the person communicates in the office and other places. Even at the death’s door, the person wants to talk to his family members before taking the last gulp of air. In this way, communication is of vital importance throughout life. If communication is a social need for an individual, it is the lifeblood for an organization. If we, as individuals, communicate 70% of our waking time, an organization communicates 90% of its working time. No organization can withstand without communication. Effective communication skill is the precondition for all areas of business including management, technical, clerical and social positions. When you become a part of any organization, you need to communicate and communicate effectively. The better your communication skills, the greater are your chances of quick progress. However proficient you may be in your subject knowledge, without communication, it is of little use. People at the acme in their profession, if you observe, generally have exemplary communication skills which is one of the reasons for their
Engineering Branch
UNIT -1
Communication Skills
Prepared by Dr. Ami Upadhyay
Page 1
UNIT -1 Communication Skills
INTRODUCTION Communication is one of the most indispensable aspects of human existence. It is natural to all living creatures, including non-human beings too. Everyone spends a major part of the day in communicating with others. A person speaks or listens, reads or writes thus keeps him/her self busy in communication. When a child is born, his or her first act is to cry to communicate people around that he or she is born alive. Before he or she learns to speak, he or she cries to demand water or food. The child then listens and consequently imitates the sound-symbols which turn out to be speaking. In school, the child reads or writes. He or she is often entangled into the act of listening to the teachers, watching TV, reading books and writing essays or poems. Later on the person communicates in the office and other places. Even at the death’s door, the person wants to talk to his family members before taking the last gulp of air. In this way, communication is of vital importance throughout life. If communication is a social need for an individual, it is the lifeblood for an organization. If we, as individuals, communicate 70% of our waking time, an organization communicates 90% of its working time. No organization can withstand without communication. Effective communication skill is the precondition for all areas of business including management, technical, clerical and social positions. When you become a part of any organization, you need to communicate and communicate effectively. The better your communication skills, the greater are your chances of quick progress. However proficient you may be in your subject knowledge, without communication, it is of little use. People at the acme in their profession, if you observe, generally have exemplary communication skills which is one of the reasons for their