Effective Group Communication Report
Running head: EFFECTIVE GROUP COMMUNICATION REPORT
Effective Group Communication Report
Sha’Donna Bailey, Natasha Goffe, Tameka Jones, Shirlene Livingston, & Jamise Shoaf
University of Phoenix
COMM/102
CC09UC06
Barbara Washington
August 20, 2009
Effective Group Communication Report Have you ever been in a situation to where you need to communicate effectively but failed to do so based on certain circumstances? Well, team 'A' experienced a communication hurdle in one of our classes. On June 8th 2009, a group of strangers met together at The University of Phoenix in class Gen/200.It was a small class of 12, who all looked somewhat nervous. The instructor began explaining the class and the main subject matter. She then informed us that one of the criteria at this University was that some of our assignments were to be done in teams. Everyone had the same look on their faces, “teams”? But no one knows anyone here, who will be the first to say something. Some expressed they would rather work by themselves, but this was not an option. This may prove to be a disaster. By the second class the instructor had us to mingle amongst each other and brake up into teams. Our group of four ladies felt comfortable enough with each other that we were talking, laughing and telling stories by the end of class. The teams were broken into fours, team A, B and C. We were team A. The syllabus explained there was a team assignment due on week four. On week three, team C was down to one person. Our team decided to let this person on with us. This turned out to be a huge mistake. She came into the team with a” Know it all” attitude. We had already agreed what each members part of the paper would be, but she wanted to do everything. When we tried to have conference calls, she could not make it, when we emailed each other, no response from her. Finally we decided to meet over a member’s house. The morning of the meeting, the new member was 40
Effective Group Communication Report
Sha’Donna Bailey, Natasha Goffe, Tameka Jones, Shirlene Livingston, & Jamise Shoaf
University of Phoenix
COMM/102
CC09UC06
Barbara Washington
August 20, 2009
Effective Group Communication Report Have you ever been in a situation to where you need to communicate effectively but failed to do so based on certain circumstances? Well, team 'A' experienced a communication hurdle in one of our classes. On June 8th 2009, a group of strangers met together at The University of Phoenix in class Gen/200.It was a small class of 12, who all looked somewhat nervous. The instructor began explaining the class and the main subject matter. She then informed us that one of the criteria at this University was that some of our assignments were to be done in teams. Everyone had the same look on their faces, “teams”? But no one knows anyone here, who will be the first to say something. Some expressed they would rather work by themselves, but this was not an option. This may prove to be a disaster. By the second class the instructor had us to mingle amongst each other and brake up into teams. Our group of four ladies felt comfortable enough with each other that we were talking, laughing and telling stories by the end of class. The teams were broken into fours, team A, B and C. We were team A. The syllabus explained there was a team assignment due on week four. On week three, team C was down to one person. Our team decided to let this person on with us. This turned out to be a huge mistake. She came into the team with a” Know it all” attitude. We had already agreed what each members part of the paper would be, but she wanted to do everything. When we tried to have conference calls, she could not make it, when we emailed each other, no response from her. Finally we decided to meet over a member’s house. The morning of the meeting, the new member was 40
References: Capozzoli, T. (December 1995). Resolving Conflict Within Teams. Journal for Quality & Participation Esquivel, M. & Kleiner, B. (April 1997). The important of conflict in work team effectiveness Retrieved August 16, 2009 from: http://www.cpp.com Varhol, P.(October 30, 2000) Retrieved August 17, 2009 from: http://electronicdesign.com Booher, Daniels, Dianna (April 24,2007) Moody, Helen PhD. (1996-2009) Professional Training Company. Communication Strategies for Teamwork in Action.