COMMUNICATION SKILLS
INTRODUCTION
• Oral communication is the spoken interaction between two people or more.
• Oral communication is composed of multiple elements, which taken as a whole, result in the success or failure of interaction.
• It is a unique and learned rhetorical skill that requires one to u/stand what you say and how you say it.
PURPOSE OF ORAL COMMUNICATIONS
• INFORMATIVE
To summarize problems, describe a plan, progress report of a study.
e.g. Causes of AIDS in Malaysia
• INSTRUCTIONAL
To give instructions
• PERSUASIVE
Persuade the audience
TYPES OF ORAL PRESENTATION
• EXTEMPORANEOUS DELIVERY
Prepared speech
• IMPROMPTU DELIVERY
Giving speech spontenously
• MANUSCRIPT DELIVERY
Complex content-budget presentation by PM
• MEMORIZED DELIVERY
Choral speaking, acting, poem recital
FACTORS TO BE CONSIDERED WHEN
PREPARING A SPEECH
• Planning your presentation well
Analyzing your purpose and audience
Gather relevant information
• Knowing your content well
Prepare visual aids
Rehearsal
Confident delivery
Respond comfortably with the audience
FACTORS TO BE CONSIDERED WHEN
PREPARING A SPEECH
• Analyzing Your Audience
Background information of the audience
Education background
Reasons for attending
Expected number of audience
• Knowing the venue
Size of the room
Seating arrangements
Facilities provided
FACTORS TO BE CONSIDERED WHEN
PREPARING A SPEECH
• Knowing the time allocated
Plan within the time limit
• Writing an outline
Identify main ideas and key points for the delivery. • Deciding the appropriate style of delivery
Casual or formal
ACTIVITY 1
• You have been asked to give a presentation on how to tie a tie. However , you will be presenting to three different groups: a group of learning disabled , a group of image consultants and a group of newly arrived immigrants (Myanmar)with limited English ability. How to react to your audience
Understand
your audience language
Style and register Eye contact
Body language Eye