Effectiveness of Software Quality Assurance in Offshore Development Enterprises in Sri Lanka
EFFECTIVENESS OF SOFTWARE QUALITY ASSURANCE IN OFFSHORE DEVELOPMENT ENTERPRISES IN SRI LANKA
Malinda Sirisena, Department of Computer Science & Engineering, University of Moratuwa.
ABSTRACT
The aim of the research described in this thesis is to evaluate the effectiveness of software quality assurance approaches of Sri Lankan offshore software development organizations, and to propose a framework which could be used across all offshore software development organizations. An empirical study was conducted using derived framework from popular software quality evaluation models. The research instrument employed was a questionnaire survey among thirty seven Sri Lankan registered offshore software development organizations. The findings demonstrate a positive view of Effectiveness of Software Quality Assurance – the stronger predictors of Stability, Installability, Correctness, Testability and Changeability. The present study’s recommendations indicate a need for much emphasis on software quality assurance for the Sri Lankan offshore software development organizations.
Keywords: Software Quality Assurance (SQA), Offshore Software Development, Quality Assurance Evaluation Models, Effectiveness of Quality Assurance.
1 BACKGROUND INFORMATION
Software Quality Assurance (QA) plays a major role in successful implementation and maintenance of a software project. In many organizations, QA has been simply traded-off to project cost [1]. The motivation of this research is to highlight the value of Software Quality Assurance against the economic cost. The IEEE standard ANSI/IEEE 730-2002 defines software quality assurance as “a planned and systematic pattern of all actions necessary to provide adequate confidence that the software conforms to established technical requirements”[2]. QA is not only holding a direct relationship of meeting customer satisfaction, but it has a very high impact on project schedules and cost. Failing to pay attention is often resulted in
Malinda Sirisena, Department of Computer Science & Engineering, University of Moratuwa.
ABSTRACT
The aim of the research described in this thesis is to evaluate the effectiveness of software quality assurance approaches of Sri Lankan offshore software development organizations, and to propose a framework which could be used across all offshore software development organizations. An empirical study was conducted using derived framework from popular software quality evaluation models. The research instrument employed was a questionnaire survey among thirty seven Sri Lankan registered offshore software development organizations. The findings demonstrate a positive view of Effectiveness of Software Quality Assurance – the stronger predictors of Stability, Installability, Correctness, Testability and Changeability. The present study’s recommendations indicate a need for much emphasis on software quality assurance for the Sri Lankan offshore software development organizations.
Keywords: Software Quality Assurance (SQA), Offshore Software Development, Quality Assurance Evaluation Models, Effectiveness of Quality Assurance.
1 BACKGROUND INFORMATION
Software Quality Assurance (QA) plays a major role in successful implementation and maintenance of a software project. In many organizations, QA has been simply traded-off to project cost [1]. The motivation of this research is to highlight the value of Software Quality Assurance against the economic cost. The IEEE standard ANSI/IEEE 730-2002 defines software quality assurance as “a planned and systematic pattern of all actions necessary to provide adequate confidence that the software conforms to established technical requirements”[2]. QA is not only holding a direct relationship of meeting customer satisfaction, but it has a very high impact on project schedules and cost. Failing to pay attention is often resulted in