Preview

Efficient Railway Transport Company in Malaysia : Express Rail Link Pte. Ltd.

Good Essays
Open Document
Open Document
5765 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Efficient Railway Transport Company in Malaysia : Express Rail Link Pte. Ltd.
EXPRESS RAIL LINK SDN BHD
(ERLSB)

COMPANY BACKGROUND
History
Express Rail Link Sdn Bhd (ERLSB) has been awarded the concession on 25 August 1997 to finance, design, construct, operate and maintain the KLIA Ekspres and KLIA Transit and other ancillary activities related to railway services from 30 years. ERLSB’s shareholders are YTL Corporation Berhad, Lembaga Tabung Haji Bhd and Trisilco Equity Sdn Bhd with 50%, 40% and 10% shareholding respectively. The KLIA Ekspres which commenced operation on 14 April 2002 is a daily high speed, non-stop air-rail connection between KLIA and Kuala Lumpur City Air Terminal (KLCAT) at KL Sentral station with a journey time of 28 minutes at 15-minutes interval during peak hours and 20-minutes frequencies during off-peak hours.
The KLIA Transit is a commuter service that stops at three intermediate stations i.e. Bandar Tasik Selatan, Putrajaya/ Cyberjaya and Salak Tinggi with a total journey time of 35 minutes at 30-minutes frequencies. It first started operation on 1st June 2002.
The other ancillary activities are retail space provisioning at KL CAT and advertising spaces on the trains, stations and InfoScreen. ERLSB is operated by a team of one hundred, proficient personnel from various departments i.e. Marketing and Sales Management, Office Services Management, Air Rail Services Management, Human Resource and Training Management, Information & Services Management, Finance and Revenue Management and Customer Services Management.
The train operation and maintenance is efficiently managed by ERLSB’s wholly owned subsidiary, ERL Maintenance Support Sdn Bhd (E-MAS). E-MAS was established in 1999 and initially owned by Siemens and ERLSB with shareholding portion of 51% and 49% respectively. After three years in operation i.e. in June 2005, ERLSB took over Siemens shareholding whilst E-MAS continue to operate and maintain the train system with its three hundred (300) experienced and competent personnel under the ERLSB

You May Also Find These Documents Helpful

  • Good Essays

    They will contribute marketing and sales information and recommendations to strategic plans and reviews and set completing action plans. They are our main resources since they will be implementing service production, productivity, quality, and customer-service standards.…

    • 483 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Training of the staff and constant monitoring of the services’/facilities’ maintenance along with the repairs/cleanliness of the station buildings/platform can help create a better customer experience at the stations. Similarly, for customer convenience, extra parking space needs to be reserved at peak hours for the South West Trains’ frequent travelers along with additional space for car park and other forms of transportation connected by a minivan/bus.…

    • 895 Words
    • 4 Pages
    Good Essays
  • Good Essays

    CBN Railway

    • 892 Words
    • 4 Pages

    Among some of the challenges that CBN Railway Company faces, this paper will focus on a solution to overcome the inefficiency that exists with the maintenance of their equipment; namely their locomotives. CBN Railway Company is also considering leasing locomotives from various sources, unspecified. We will analyze some possible solutions and weigh the pros and cons of the possibility of leasing equipment. These two challenges facing this company are causing the quality of customer service to frail amidst an increase in business in the rail industry.…

    • 892 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    In this unit I am attempting to investigate that how a business works. In order to do this I chose a large sized business with a good location, reliable staff, products and services.…

    • 660 Words
    • 4 Pages
    Satisfactory Essays
  • Better Essays

    Pak Railway Thesis

    • 2755 Words
    • 12 Pages

    Pakistan Railways, lifeline of the country, is a national state-run transport service. It is under the administration of federal government and its head quarter is in Lahore. It is an important source of transportation throughout Pakistan. It carries millions of passengers throughout the country. It used to carry huge freight in Pakistan. This cheap and safe mode for passengers is now facing a number of issues. A number of services of Pakistan Railways have been cancelled, suspended or terminated and many more will be suspended in near future because of mismanagement and shortage of locomotives, fuel and money. The chapter of all major services, from Lahore to Karachi, has been closed. It is pertinent to mention that all AC serviceshave been stopped. The incompetent administration has failed to attain locomotives from any quarter of the world. Passengers are suffering due to mismanagement of administration. Pakistan Railways decision to suspend goods train service due to severe shortage of locomotives and fuel is another blow to this organization. It is now basically financially bankrupt organization. In other words it is on the verge of financial collapse.…

    • 2755 Words
    • 12 Pages
    Better Essays
  • Good Essays

    Key Functions of Airlines

    • 18089 Words
    • 73 Pages

    Essential for the modern day of transportation system the objective of this topic is to make the student aware of it operation and also its management. .From outside to a passenger it seems a very simple means of transport but its operation and management it an absolute professional and it requires highly professional approach. This module has been planned to learn the air carriers’ planning and its operational needs…

    • 18089 Words
    • 73 Pages
    Good Essays
  • Good Essays

    The multibillion dollar US based techno giant has served its clients with the best possible and cost saving solutions over the year. The same was implemented in the case of RAIL NET. Microsoft employed its cloud based information system built on MICROSOFT platform called as “WINDOWS AZURE “.This turned out to be a boon for the railway system which strived hard to get the information passed across its customer in a easy and feasible manner.…

    • 1076 Words
    • 5 Pages
    Good Essays
  • Good Essays

    8085 INSTRUCTION SET INSTRUCTION DETAILS DATA TRANSFER INSTRUCTIONS Opcode Operand Copy from source to destination MOV Rd, Rs M, Rs Rd, M Move immediate 8-bit MVI Rd, data M, data Load accumulator LDA 16-bit address Load accumulator indirect LDAX B/D Reg. pair Load register pair immediate LXI Reg.…

    • 3241 Words
    • 13 Pages
    Good Essays
  • Good Essays

    Railway in Hong Kong in general means a train service for carrying people and cargo in Hong Kong Territory and also crossing the Hong Kong and Chinese border to or from Mainland. Trains were first steam hauled in the past, then diesel trains replaced steam trains and of course nowadays in the 21 century, all the trains have been electrified. According to our history railway service have been providing to Hong Kong citizens for more than hundred years with the first Peak Tram opened in 1888, Hong Kong Tram opened in 1904, KCR train opened in1910.…

    • 1176 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Swot Analysis Of Delhi Metro

    • 2371 Words
    • 10 Pages

    A fully automated, operator less train system has been offered to Delhi Metro by the French defense and civilian technologies…

    • 2371 Words
    • 10 Pages
    Good Essays
  • Powerful Essays

    MRC HK MTR overview

    • 1087 Words
    • 5 Pages

    Hong Kong, one of the most highest population density cities, public transportation network has been well developed in this city. The only company, The MTR Corporation, operates the train service. The MTR was established in 1975 as the Mass Transit Railway Corporation to built an urban metro system to help meet Hong Kong’s public transport requirements. The Hong Kong Government solely owned the corporation. The company was re-established as the MTR Corporation Limited in June 2000. A few months later, the company is also listed on the stock market in Hong Kong as well. Another government-owned rail operator, the Kowloon-canton Railway Corporation, was merged into the MTR in Dec 2007. Now the company averagely carry 4.9 million passengers every weekday. Respond to the feedback from the public after they increasing the fare in 2012. The company have estimated they will earn 6.7 hundred million profit more from the fare increasing. The company has launched a series of promotion campaign in order to give back the profit they earn from the fare different to the communities.…

    • 1087 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Project Management of KLIA2

    • 5171 Words
    • 81 Pages

    Kuala Lumpur International Airport 2 (KLIA2) is a low-cost carrier terminal at the Kuala Lumpur…

    • 5171 Words
    • 81 Pages
    Good Essays
  • Good Essays

    AirAsia Berhad is currently based in the Low Cost Carrier Terminal (LCCT) and now its change the name Kuala Lumpur International Airport 2 (KLIA2) in 2013, Kuala Lumpur International Airport (KLIA), Sepang. Its associate airline - AirAsiaX, is also located at the LCCT and shares operational facilities…

    • 812 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    What Is 8.2 Work Design

    • 815 Words
    • 4 Pages

    Railways are labor intensive. The railway business is complex and requires a wide range of technical skills and crafts like welding, machinery repair, civil engineering, drivers, electrical and mechanical engineering, and medical personnel, to name a few. Plus, most railways operate 24 hours per day/ 365 days per year. So, railways must pay enough to attract high-quality skilled staff and railways must develop safety programs and ensure that all employees are scheduled, properly trained, vetted, and observing safety protocols at all times.…

    • 815 Words
    • 4 Pages
    Satisfactory Essays
  • Powerful Essays

    Indian Railway

    • 2607 Words
    • 11 Pages

    Kandla Port, situated on Western coast of India is the No. 1 major Port of the country which has handled 81 MMT cargo in 2010-11. Main hinterland of Kandla Port is Northern India. Kandla Port worked as catalyst to cater the need of Northern India after loss of Karachi in 1947. Rail connectivity was considered very crucial in the transportation of cargo from the port hence Kandla port was connected with rail. Initially it was connected on M.G. but as the concept of uni gauge evolved B.G. connectivity to Kandla was started in 1971. Further, Kandla-Palanpur section was converted in to B.G. in 2006…

    • 2607 Words
    • 11 Pages
    Powerful Essays