Electricity Billing System
CHAPTER 1
INTRODUCTION
1.1 Introduction
ZESA (Zimbabwe Electricity Supply Authority) SMS Billing System is a web based system which is designed to address the critical requirements of the billing system through the use of a message using a cell phone. It provides enquiries about the customer, the customer 's location, cellphone number, meter reading date, billing date, due date and the balance to be paid. This system is going to help easy access to the customer’s account details. It can also update information when a customer pays his or her bill therefore it is a real time system
1.2 Background
1.2.1 Background of Organization
ZESA Holdings was established in 1938 as a parastatal in Zimbabwe. It 's headquarters is located in Harare Zimbabwe. The authority is responsible for generating, transmitting and distributing electricity. The authority is working on a number of major rehabilitations and new projects over the next twenty years, mostly in conjunction with neighboring states as it believes that regional power sharing and co-operation is the best way for equitable distribution of the region 's power resources.
1.2.2 Organizational Structure
ZESA Holdings consists of four subsidiaries which are Zimbabwe Power Company (ZPC), Zimbabwe Electricity Transmission and Distribution Company (ZETDC), Powertel Communications and ZESA Enterprises. Each subsidiary has its own managing director. Each subsidiary has its own branches, which consists of the Accounts department, Admin department, Operations department, Logistics department, Sales and Marketing department.
Logistics Director
Sales and Marketing
Finance Director
Managing Directors
Chief Executive Officer
(CEO)
Accountants
Distribution
Procurement
Representatives
Figure 1.1: Organogram
1.2.3 Vision
To be the preferred provider of electricity and convenience.
1.2.4 Mission Statement
We are committed to the provision of safe and reliable electricity and related services
INTRODUCTION
1.1 Introduction
ZESA (Zimbabwe Electricity Supply Authority) SMS Billing System is a web based system which is designed to address the critical requirements of the billing system through the use of a message using a cell phone. It provides enquiries about the customer, the customer 's location, cellphone number, meter reading date, billing date, due date and the balance to be paid. This system is going to help easy access to the customer’s account details. It can also update information when a customer pays his or her bill therefore it is a real time system
1.2 Background
1.2.1 Background of Organization
ZESA Holdings was established in 1938 as a parastatal in Zimbabwe. It 's headquarters is located in Harare Zimbabwe. The authority is responsible for generating, transmitting and distributing electricity. The authority is working on a number of major rehabilitations and new projects over the next twenty years, mostly in conjunction with neighboring states as it believes that regional power sharing and co-operation is the best way for equitable distribution of the region 's power resources.
1.2.2 Organizational Structure
ZESA Holdings consists of four subsidiaries which are Zimbabwe Power Company (ZPC), Zimbabwe Electricity Transmission and Distribution Company (ZETDC), Powertel Communications and ZESA Enterprises. Each subsidiary has its own managing director. Each subsidiary has its own branches, which consists of the Accounts department, Admin department, Operations department, Logistics department, Sales and Marketing department.
Logistics Director
Sales and Marketing
Finance Director
Managing Directors
Chief Executive Officer
(CEO)
Accountants
Distribution
Procurement
Representatives
Figure 1.1: Organogram
1.2.3 Vision
To be the preferred provider of electricity and convenience.
1.2.4 Mission Statement
We are committed to the provision of safe and reliable electricity and related services
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