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Cited: "Another big pile of emails. The horror! The horror!." The Guardian. 4 Jan 2001. 18 Apr 2006. . Danet, Brenda. Cyberpl@y Communicating Online. Oxford: Berg, 2001. Ishii, Kumi "The Human Side of the Digital Divide: Media Experience as the Border of Communication Satisfaction E." Journal of Technical Writing & Communication 35.4 (2005): 385-402. Leonard, Andrew. "We 've Got Mail—Always." Writing and Reading Across the Curriculum Behrens, Laurence. Ninth Edition. New York: Pearson Education, 2005. 240-243. Lindsey, Jim Email Interview 19 Apr 2006. Meadow, Charles T. Ink into Bits. Lanham, Maryland: Scarecrow Press Inc., 1998. Riney, Judith N. Email Interview 20 Apr 2006. Roberts, Stevan, et al. Internet Direct Mail: The Complete Guide to Successful E-Mail Marketing Campaigns. Chicago: NTC Business Books, 2001. "Save That Thought." The Guardian. 26 Jun 2003. 19 Apr 2006. . Star, Susan L., ed. The Cultures of Computing. Oxford, UK: Blackwell Publishers, 1995.