Emerging Trends in Training and Development in West Bengal
Global Trends in the field of Training and Development
This chapter is further sub divided into the following topics:
1. Human Resource in the Hospitality Industry. 2. Link of Training and Development with Human Resource. 3. Emerging Trends in the field of Training and Development.
1. Human Resource in the Hospitality Industry.
1
The success of any industry depends to a great extent up on the quality of human
resource and tourism is not an exception. Tourism is a labor intensive industry, which provides employment to skilled, semi skilled and unskilled workers directly and indirectly. The progressive labor force with dynamic management and responsive government and responsible society are the pillars of the tourism industry.
1
Issues and Constrains in Manpower Supply in Indian Hospitality Industry, P. Srinivas Subbarao, W.P. No.2008-02-03 February 2008.
50
Traditionally, the employment has been seen as an area that is reactive to changes in the wide business environment. There is a widely accepted assumption that the role of people within organizations is required to change and develop in response to developments in markets, products and technology. Most of the large hospitality companies recognized this assumption and has started organizing work and support human resource functions such as training and development. This is possible only when the external labor market permits employers to adapt these changing dimensions.
Human resource in hospitality industry – Supply side
2
Some of the services required in the tourism and hotel industries are highly
personalized, and no amount of automation can substitute for personal service providers. Human resource development in the tourism industry normally includes manpower training in two main areas, the first being the hospitality and catering sector and the travel trade and tourism sector.
2
Issues and Constrains in Manpower Supply in Indian Hospitality Industry, P.
This chapter is further sub divided into the following topics:
1. Human Resource in the Hospitality Industry. 2. Link of Training and Development with Human Resource. 3. Emerging Trends in the field of Training and Development.
1. Human Resource in the Hospitality Industry.
1
The success of any industry depends to a great extent up on the quality of human
resource and tourism is not an exception. Tourism is a labor intensive industry, which provides employment to skilled, semi skilled and unskilled workers directly and indirectly. The progressive labor force with dynamic management and responsive government and responsible society are the pillars of the tourism industry.
1
Issues and Constrains in Manpower Supply in Indian Hospitality Industry, P. Srinivas Subbarao, W.P. No.2008-02-03 February 2008.
50
Traditionally, the employment has been seen as an area that is reactive to changes in the wide business environment. There is a widely accepted assumption that the role of people within organizations is required to change and develop in response to developments in markets, products and technology. Most of the large hospitality companies recognized this assumption and has started organizing work and support human resource functions such as training and development. This is possible only when the external labor market permits employers to adapt these changing dimensions.
Human resource in hospitality industry – Supply side
2
Some of the services required in the tourism and hotel industries are highly
personalized, and no amount of automation can substitute for personal service providers. Human resource development in the tourism industry normally includes manpower training in two main areas, the first being the hospitality and catering sector and the travel trade and tourism sector.
2
Issues and Constrains in Manpower Supply in Indian Hospitality Industry, P.