EMOTION AND STRESS MAANAGEMENT – A KEY TO ORGANIZATIONAL SUCCESS
EMOTION AND STRESS MANAGEMENT – A KEY TO
ORGANIZATIONAL SUCCESS
Raisa De(raisa.d@itm.edu)
Abhiti Tiwari (abhiti.t@itm.edu)
Tanvi Srivastava (tanvi@itm.edu)
1
CONTENTS
1.Abstract
4
2.Introduction
i. Literature Review
5-6
ii. Today’s world
6-7
3. Objective
7
4. Research Methodology
8-13
i. Reasons for stress in organizations ii. Previous research works iii. Stress at work place
IBM
Google
TCS
5.Data Analysis
14- 16
IBM
Google
TCS
5. Conclusion
16
6. References
17
2
Acknowledgement
I would like to acknowledge and extend my heartfelt gratitude to the following persons who made the completion of this research paper possible
Our Head of the Department , Dr. Saritprabha Das, for her vital encouragement and support.
Parna Mishra, Assistant Profesor , for her constant motivation and assistance.
I extend my thanks to all the faculty members .
I thank my Family and Friends for their constant support nad encouragement.
3
ABSTRACT
Emotions in an organization play a very large role on how an entire organization communicates within itself and to the outside world. The consequences of emotional states in the workplace in both behavioral and attitudinal have substantial significance for individuals, groups and society. Negative emotions such as fear, anger, stress has adverse effects on the organizational development. Stress is an expected component of life. When stress becomes too much to handle or becomes chronic, it leads to burnout on the job, strained relationships at home and a miserable life. With the current environmental turmoil that is forcing rather dramatic organizational changes today, stress has become a particularly important issue. To ensure continued organizational performance and to maintain the competitive advantage, organizations must therefore constantly implement stress management policies. Emotional Intelligence i.e. the ability to understand and manage
ORGANIZATIONAL SUCCESS
Raisa De(raisa.d@itm.edu)
Abhiti Tiwari (abhiti.t@itm.edu)
Tanvi Srivastava (tanvi@itm.edu)
1
CONTENTS
1.Abstract
4
2.Introduction
i. Literature Review
5-6
ii. Today’s world
6-7
3. Objective
7
4. Research Methodology
8-13
i. Reasons for stress in organizations ii. Previous research works iii. Stress at work place
IBM
TCS
5.Data Analysis
14- 16
IBM
TCS
5. Conclusion
16
6. References
17
2
Acknowledgement
I would like to acknowledge and extend my heartfelt gratitude to the following persons who made the completion of this research paper possible
Our Head of the Department , Dr. Saritprabha Das, for her vital encouragement and support.
Parna Mishra, Assistant Profesor , for her constant motivation and assistance.
I extend my thanks to all the faculty members .
I thank my Family and Friends for their constant support nad encouragement.
3
ABSTRACT
Emotions in an organization play a very large role on how an entire organization communicates within itself and to the outside world. The consequences of emotional states in the workplace in both behavioral and attitudinal have substantial significance for individuals, groups and society. Negative emotions such as fear, anger, stress has adverse effects on the organizational development. Stress is an expected component of life. When stress becomes too much to handle or becomes chronic, it leads to burnout on the job, strained relationships at home and a miserable life. With the current environmental turmoil that is forcing rather dramatic organizational changes today, stress has become a particularly important issue. To ensure continued organizational performance and to maintain the competitive advantage, organizations must therefore constantly implement stress management policies. Emotional Intelligence i.e. the ability to understand and manage
References: Jones Jesse H.2010.Emotions and Leadership: The Role of Emotional Intelligence http://hum.sagepub.com/content/53/8/1027.abstract(accessed (October12, 2012). .http://toostep.com/insight/an-employee-reviews-ibm-india-pvt-ltd(accessed October 12, 2012). http://www.scribd.com/doc/6669776/Stress-Management (accessed October 20, 2012) Nsujoy.2007.TCS.jobsamiksha(18 June) (accessed October 20, 2012). Wikipedia.Stress management .http://en.wikipedia.org/wiki/Stress_management (accessed October 20,2012) 23,2012).