Emotion Management
Emotion Management
HW280: Mapping the Mind-Body Divide
Kaplan University
Emotion Management Managing emotion is not easy for me. I find that all to often I allow my emotions to get the best of me and I definitely have a hard time focusing that emotion in a productive manner. I feel as though I do not understand well just exactly what my emotions are until it’s too late. I may have just been slightly frustrated over a small issue, but now I’m completely consumed with anger because I couldn’t resolve a small conflict. Goleman (2001) states, “having Social Awareness or skill at managing relationship does not guarantee we have mastered the additional learning required to handle a customer adeptly or to resolve a conflict-just that we have the potential to become skilled at these competencies.” This is where I find myself in life. I have the ability to become skilled at many emotional competencies, I just haven’t learned how to yet. Socially speaking I deal very with impulse control and am very effective at resolving conflict. Personally speaking I am just the opposite. I would do very well to learn and practice, what Goleman calls, The Self-Management Cluster. The cluster involves focusing on and managing internal states, controlling impulses, and acknowledging resources. The pursuit of happiness is a driving force in a human’s daily decision making. We choose who, what, where, why and how based on our imagination of the future and how it will treat our future selves. In attempting to create this state happiness I often find myself just the opposite. I like to think that I’m pretty good at shooting myself straight and not over or under predicting the outcomes of my future, however I must agree with Gilbert’s (2006) view that “Our imaginations aren’t particularly imaginative. Our imaginations are really bad at telling us how we will think when the future finally comes.” If I could live in the ideal world that my
HW280: Mapping the Mind-Body Divide
Kaplan University
Emotion Management Managing emotion is not easy for me. I find that all to often I allow my emotions to get the best of me and I definitely have a hard time focusing that emotion in a productive manner. I feel as though I do not understand well just exactly what my emotions are until it’s too late. I may have just been slightly frustrated over a small issue, but now I’m completely consumed with anger because I couldn’t resolve a small conflict. Goleman (2001) states, “having Social Awareness or skill at managing relationship does not guarantee we have mastered the additional learning required to handle a customer adeptly or to resolve a conflict-just that we have the potential to become skilled at these competencies.” This is where I find myself in life. I have the ability to become skilled at many emotional competencies, I just haven’t learned how to yet. Socially speaking I deal very with impulse control and am very effective at resolving conflict. Personally speaking I am just the opposite. I would do very well to learn and practice, what Goleman calls, The Self-Management Cluster. The cluster involves focusing on and managing internal states, controlling impulses, and acknowledging resources. The pursuit of happiness is a driving force in a human’s daily decision making. We choose who, what, where, why and how based on our imagination of the future and how it will treat our future selves. In attempting to create this state happiness I often find myself just the opposite. I like to think that I’m pretty good at shooting myself straight and not over or under predicting the outcomes of my future, however I must agree with Gilbert’s (2006) view that “Our imaginations aren’t particularly imaginative. Our imaginations are really bad at telling us how we will think when the future finally comes.” If I could live in the ideal world that my
References: Barringer, P. & Orbuch, D. (Jan/Feb 2013) Stress, Wellness, and Compliance:Practical Strategies for Reducing Stress, Improving Personal Health, and Engaging Your Employees. Journal of Health Care Compliance., Vol. 15 Issue 1, p23-52. 7p. 2 Charts. Gilbert, D. (2006). Stumbling on happiness. New York, NY: Vintage Books. Goleman, D. (1995). Emotional Intelligentce. New York, NY: Bantam Books. Goleman, D. (2001) The Emotionally Intelligent Workplace. Retrieved June 4, 2013 from http://www.sq.4mg.com/GolemanEIskills.htm