THE
EMOTION
INTELLIGENCE
HANDBOOK...
AN INTRODUCTION
WITH YOUR
INSIGHT
Presented By: AnandKumar
||||||||||||||||||||||||||||||||||||||||||||||||
INTRODUCTION
EMOTION: - Any of the particular feelings that characterize such a state of mind, such as joy, anger, love, hate, horror, etc. Emotion can be simply defined as Energy-in-Motion.
INTELLIGENCE: - The ability to acquire and apply knowledge and skills.
EI = E-Motion+ Intelligence;
WHAT IS EI...???
Originally coined by two US psychologists, Peter Salovey and John Mayer, emotional
Intelligence refers to a learned ability to perceive, understand and express our feelings accurately and to control our emotions so that they
Work for us, not against us.
WHY EMOTIONAL INTELLIGENCE NOW?
*Changing nature of work: flatter structures, fewer tiers of management, greater responsibility.
* Increasing complexity: impact of technology and reshaping of jobs.
*Rise in competition: shorter product life-cycles and more demanding customers
* Globalisation of markets: organisations now need to think global, yet act local
* Rapid pace of change: change is now a constant feature of organisational life
* Rising stress levels: The World Health Organisation predicts that depression will be the Second highest cause of death in the next 10 years (stress is a mild form of depression)
*Emergence of the self-managed career: no more jobs for life.
* Recognition of the need to maximise individual performance: not just know how and the ability to do, but know how you feel about what you know and do.
* Research evidence: IQ + EQ = Success.
WHY BOTHER TO DEVELOP YOUR Ei?
*Analysis of 300+ top executives showed certain Ei competencies (influence, team leadership, organisational awareness, self-confidence) distinguished star performers
*Of the sales representatives at a computer company hired on Ei, 90% were more likely to finish training.