Emotional Intelligence
World Applied Sciences Journal 17 (10): 1308-1315, 2012
ISSN 1818-4952
© IDOSI Publications, 2012
Impact of Employee Decision Making Styles on Organizational
Performance: In the Moderating Role of Emotional Intelligence
1
Rana Rashid Rehman, 2Arfan Khalid and 2Majid Khan
Quaid-i-Azam School of Management Sciences (QASMS),
Quaid-i-Azam University, Islamabad, Pakistan
2
Department of Management Sciences,
COMSATS Institute of Information Technology, Islamabad, Pakistan
1
Abstract: The primary aim of the present study is to determine the impact of employee decision making styles on organizational performance. Study also investigates the moderating role of emotional intelligence on the relationship among decision making styles and organizational performance. Data is collected on random sampling basis from 187 banking sector employees. Findings of the study determine that employee’s different decision making styles influence organizational performance differently. Major findings include that rational and dependent decision making styles have high positive impact on organizational performance while avoidant decision making styles has negative impact on organizational performance. Study further determines that emotional intelligence moderates the relationship among decision making styles and organizational performance. Key words: Decision making
Decision making styles
INTRODUCTION
Organization’s performance is measured considerably based on their financial achievements and growth. None of any organization wants to have losses and low future growth. Thus managers in the organizations have urge to craft performance in the line of business operations.
This performance achievement approach makes the benchmark for the top management to recognize their manager’s efforts and intellectual abilities in making productive business. In order to get sustainable organizational performance, managers have to make decisions in framing their
ISSN 1818-4952
© IDOSI Publications, 2012
Impact of Employee Decision Making Styles on Organizational
Performance: In the Moderating Role of Emotional Intelligence
1
Rana Rashid Rehman, 2Arfan Khalid and 2Majid Khan
Quaid-i-Azam School of Management Sciences (QASMS),
Quaid-i-Azam University, Islamabad, Pakistan
2
Department of Management Sciences,
COMSATS Institute of Information Technology, Islamabad, Pakistan
1
Abstract: The primary aim of the present study is to determine the impact of employee decision making styles on organizational performance. Study also investigates the moderating role of emotional intelligence on the relationship among decision making styles and organizational performance. Data is collected on random sampling basis from 187 banking sector employees. Findings of the study determine that employee’s different decision making styles influence organizational performance differently. Major findings include that rational and dependent decision making styles have high positive impact on organizational performance while avoidant decision making styles has negative impact on organizational performance. Study further determines that emotional intelligence moderates the relationship among decision making styles and organizational performance. Key words: Decision making
Decision making styles
INTRODUCTION
Organization’s performance is measured considerably based on their financial achievements and growth. None of any organization wants to have losses and low future growth. Thus managers in the organizations have urge to craft performance in the line of business operations.
This performance achievement approach makes the benchmark for the top management to recognize their manager’s efforts and intellectual abilities in making productive business. In order to get sustainable organizational performance, managers have to make decisions in framing their