Your manager wants you to highlight the importance of employing people with appropriate communication skills. In the leaflet include a summary page evaluating the advantages to the organisation of employing the right people to communicate information?
Good communication skills are vital in any organisation. And yet this basic skill is often taken for granted. Effective Communication, Telephone and Email Skills, Effective Business Writing, Report Writing are all skills that are an important part of keeping and enticing customers.
We spend 70% of our working lives in conversation - talking, on the telephone, in meetings and at conferences. This means that improving communication skills improves personal performance across the board!
Presentation Skills
Presentation to clients, colleagues and suppliers are an opportunity to influence, motivate and excite them. Presentation Skills will give you all you need to convey your message with impact and confidence.
Personal Impact
If you want to improve your personal effectiveness and portray a strong confident image, this means that you can Assert Yourself with Confidence, Making the Right Impact .
Business relationships
Effective business relationships – both internal and external – rely on a customer focused and skilled workforce. Successful organisations recognise that if you ignore the need for well-trained staff you will quickly see your clients and staff slip away to your competitors. .
Winning Business
It’s a competitive world out there. Whatever business you’re in you need to keep winning pitches if you’re to achieve your targets and make your business really fly.
Communicate with confidence, clarity and impact can create lasting partnerships with your clients or improve co-operation and effectiveness within your team.
Verbal Written Listening
Face to face
Telephone conversations
Meetings
Presentations
Group discussions
Demonstrations
Appraisals