Employee Engagement
Employee Engagement
What’s Your Engagement Ratio?
Copyright © 2008, 2010 Gallup, Inc. All rights reserved.
1
Copyright © 2008, 2010 Gallup, Inc. All rights reserved. Gallup®, Gallup Consulting®, CE11®, Q12®, Performance OptimizationTM, and The Gallup Path® are trademarks of Gallup, Inc. All other trademarks are the property of their respective owners.
Employee Engagement as a Core Strategy
The world’s top-performing organizations understand that employee engagement is a force that drives business outcomes. Research shows that engaged employees are more productive employees. They are more profitable, more customer-focused, safer, and more likely to withstand temptations to leave the organization. In the best organizations, employee engagement transcends a human resources initiative — it is the way they do business. Employee engagement is a strategic approach supported by tactics for driving improvement and organizational change. The best performing companies know that developing an employee engagement strategy and linking it to the achievement of corporate goals will help them win in the marketplace.
Unleashing the Potential for Growth
World-Class Average
33% 67% Engaged 49% Not Engaged Actively Disengaged 26% 7% 18%
9.57:1
1.83:1
Ratio of Engaged to Actively Disengaged
What’s Your Engagement Ratio?
Gallup’s engagement ratio is a macro-level indicator of an organization’s health that allows executives to track the proportion of engaged to actively disengaged employees. The average working population ratio of engaged to actively disengaged employees is near 2:1. Actively disengaged employees erode an organization’s bottom line, while breaking the spirits of colleagues in the process. Within the U.S. workforce, Gallup estimates this cost to the bottom line to be more than $300 billion in lost productivity alone. In stark contrast, world-class organizations that have built a sustainable model using Gallup’s approach have an
What’s Your Engagement Ratio?
Copyright © 2008, 2010 Gallup, Inc. All rights reserved.
1
Copyright © 2008, 2010 Gallup, Inc. All rights reserved. Gallup®, Gallup Consulting®, CE11®, Q12®, Performance OptimizationTM, and The Gallup Path® are trademarks of Gallup, Inc. All other trademarks are the property of their respective owners.
Employee Engagement as a Core Strategy
The world’s top-performing organizations understand that employee engagement is a force that drives business outcomes. Research shows that engaged employees are more productive employees. They are more profitable, more customer-focused, safer, and more likely to withstand temptations to leave the organization. In the best organizations, employee engagement transcends a human resources initiative — it is the way they do business. Employee engagement is a strategic approach supported by tactics for driving improvement and organizational change. The best performing companies know that developing an employee engagement strategy and linking it to the achievement of corporate goals will help them win in the marketplace.
Unleashing the Potential for Growth
World-Class Average
33% 67% Engaged 49% Not Engaged Actively Disengaged 26% 7% 18%
9.57:1
1.83:1
Ratio of Engaged to Actively Disengaged
What’s Your Engagement Ratio?
Gallup’s engagement ratio is a macro-level indicator of an organization’s health that allows executives to track the proportion of engaged to actively disengaged employees. The average working population ratio of engaged to actively disengaged employees is near 2:1. Actively disengaged employees erode an organization’s bottom line, while breaking the spirits of colleagues in the process. Within the U.S. workforce, Gallup estimates this cost to the bottom line to be more than $300 billion in lost productivity alone. In stark contrast, world-class organizations that have built a sustainable model using Gallup’s approach have an