Preview

Employee Productivity

Powerful Essays
Open Document
Open Document
15209 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Employee Productivity
By, Evans Mbogo

Abstract

This thesis explores the notion of whether the numerous applications in mobile, tablets and PDA platforms are definitely increasing the performance in a working environment despite their usage, portability and the alarming utilization of these gadgets for day to day purposes. Prospective business related mobile technology applications are deliberated. With the creation of multi-billion dollar markets through these platforms, we have scientifically researched through empirical data and surveys to prove if the notion is refuted or accepted.
Keywords: Productivity, Mobile Business application, Smartphone in a working environment

Table of Contents Abstract 1 Introduction 3 Background Information 3 Mobile Market Analysis 4 Application Virality 5 Internal environment 7 Empirical Data 9 Objectives 10 Literature Review 11 Definitions 11 Mobile App Usage 12 Gratification Research 15 Technology Acceptance Model 18 Domestication Research 20 Innovation Diffusion 21 Survey 26 Summary 27 Conceptual Framework 28 Research Problem & Discussion 30 Frame of Reference 33 Limitations 33 Methodology 35 Research Approach 35 Quantitative Vs. Qualitative 35 Research Strategy 37 Survey 37 Sample Selection 37 Data Collection Methods 38 Empirical Data 38 Growth of App Downloads 38 Integration of Apps into Daily Routine 39 Variety of App Usage 39 Integration of Apps into Daily Routine 40 Willingness to Invest 42 Current Findings 43 Data Analysis 47 The Purpose of Using Apps 47 The General Ramifications 48 Theory Meets Research 49 Conclusions and Recommendations 50 Future Insights 51 References 53

Introduction
Background Information

Technology is approaching another generation whereby mobile application generation is a paved way by the generation of desktop system and application. Factoring in Internet to the equation of this matter, portable handheld devices like



References: Cheung, Lee M.; Wong, Wing S, 2011, The Effects of Insomnia and Internet Addiction on Depression in Hong Kong Chinese Adolescents: An Exploratory Cross-Sectional Analysis. Journal of Sleep Research: Vol. 20 Issue 2. Dueling Studies, 2009, Telecom Asia, Vol. 20 Issue 9, p40 - 40, 1/4p. Hodis, Monica A.; Bruner II, Gordon C. 2009, Technology Addiction: An Exploratory Study of the Negative Impact of Technology on Consumer Welfare. Advances in Consumer Research - North American Conference Proceedings: Vol. 36, p840-842, 3p. Leung, Louis. 2008, Linking Psychological Attributes to Addiction and Improper Use of the Mobile Phone Among Adolescents in Hong Kong. Journal of Children & Media: Vol. 2 Issue 2. Tan, Ashley (2009). Cyber wellness.Retrieved from <http://www.mindmeister.com/26570205/cyberwellness-qed527-tg35> Thompson, Hugh. New Addiction. Accountancy Age, 6/21/2007, p23-23, 1p Web-MD, 2011, Computer Vision Syndrome: Retrieved August 7, 2011, from <http://www.webmd.com/eye-health/computer-vision-syndrome> M 1. D. Steinbock, 2005. The Mobile Revolution: The Making of Mobile Services Worldwide, Kogan Page, London, UK. 2. J. Gebauer and M. J. Shaw, 2004. “Success factors and impacts of mobile business applications: results from a mobile e-procurement study,” International Journal of Electronic Commerce, vol. 8, no. 3, pp. 19–41 3 4. C. E. Wilson and S. Rosenbaum, 2005. “Categories on return on investment and their practical implications,” in Cost-Justifying Usability, 5 6. A. Dix, T. Rodden, N. Davies, J. Trevor, A. Friday, and K. Plafreyman, 2000 “Exploiting space and location as a design framework for interactive mobile systems,” ACM Transactions on Computer-Human Interaction, vol. 7, no. 3, pp. 285–321,.  7 8. I. Lee, J. Kim, and J. Kim, 2005. “Use contexts for the mobile internet: a longitudinal study monitoring actual use of mobile internet services,” International Journal of Human-Computer Interaction, vol. 18, no. 3. 9. M. Wiberg, 2005. “Anytime, anywhere” in the context of mobile work,” in Encyclopedia of Information Science and Technology I-V, Idea Group, Hershey, Pa, USA, 10 11. N. D. Evans, Business Agility—Strategies for Gaining Competitive Advantage through Mobile Business Solutions, Prentice-Hall, Upper Saddle River, NJ, USA, 2002. 12. M. Kakihara and C. Sorensen, 2001 “Expanding the ‘mobility’ concept,” ACM SIGGROUP Bulletin, vol. 22, no. 3, pp. 33–37,. 13. ISO 9241-11, “Ergonomic requirements for office work with visual display terminals—part 11: guidance on usability,” ISO/IEC 9421-11, 1998. 14. J. Nielsen, Usability Engineering, Academic Press, Boston, Mass, USA, 1993. 18. J. R. Lewis, “IBM Computer usability satisfaction questionnaires: psychometric evaluation and instructions of use,” International Journal of Human-Computer Interaction, vol. 7, no. 1, pp. 57–78, 1995. 19. F. D. Davis, “Perceived usefulness, perceived ease of use, and user acceptance of information technology,” MIS Quarterly, vol. 13, no. 3, pp. 319–340, 1989. View at Publisher · View at Google Scholar 20 21. H.-W. Kim, H. C. Chan, and S. Gupta, “Value-based adoption of mobile internet: an empirical investigation,” Decision Support Systems, vol. 43, no. 1, pp. 111–126, 2007. View at Publisher ·View at Google Scholar 22 23. K. Wehmeyer, “User-device attachment-scale development and initial test,” International Journal of Mobile Communications, vol. 6, no. 3, pp. 280–295, 2008. View at Publisher · View at Google Scholar 24 27. E. Brynjolfsson and L. M. Hitt, “Paradox lost? Firm-level evidence on the returns to information systems spending,” Management Science, vol. 42, no. 4, pp. 541–558, 1996. 28. S. Tangen, “Demystifying productivity and performance,” International Journal of Productivity and Performance Management, vol. 54, no. 1, pp. 34–46, 2005. View at Publisher · View at Google Scholar 29 30. D. S. Sink, Productivity Management: Planning, Measurement and Evaluation, Control and Improvement, John Wiley & Sons, New York, NY, USA, 1985. 31. S. Kemppilä and A. Lönnqvist, “Subjective productivity measurement,” The Journal of American Academy of Business, vol. 2, no. 2, pp. 531–537, 2003. 32. E. Uusi-Rauva, “Yleiskatsausmittausmenetelmiin,” in Tuottavuus—mittaajamenesty, E. Uusi-Rauva, Ed., pp. 41–74, TT-kustannustieto, Vantaa, Finland, 1996. 33. B. S. Sahay, “Multi-factor productivity measurement model for service organisation,”International Journal of Productivity and Performance Management, vol. 54, no. 1, pp. 7–22, 2005.View at Publisher · View at Google Scholar 34 35. E. Brynjolfsson and L. M. Hitt, “Beyond the productivity paradox,” Communications of the ACM, vol. 41, no. 8, pp. 49–55, 1998. View at Publisher · View at Google Scholar 36 37. W. Lynch and J. Riedel, Measuring Employee Productivity: A Guide to Self-Assessment Tools, William M. Mercer and & Institute for Health and Productivity Management, San Francisco, Calif, USA, 2001. 38. D. Zhang and B. Adipat, “Challenges, methodologies, and issues in the usability testing of mobile applications,” International Journal of Human-Computer Interaction, vol. 18, no. 3, pp. 293–308, 2005. View at Publisher · View at Google Scholar 39 40. J. York and P. C. Pendharkar, “Human-computer interaction issues for mobile computing in a variable work context,” International Journal of Human-Computer Studies, vol. 60, no. 5-6, pp. 771–797, 2004. View at Publisher · View at Google Scholar 41 Goodman, B. (2006, May 4). I hear ringing and there 's no one there, i wonder why. NY Times, Retrieved fromhttp://www.nytimes.com/2006/05/04/fashion/thursdaystyles/04phan.html. Hodis, Monica A.; Bruner II, Gordon C. Technology Addiction: An Exploratory Study of the Negative Impact of Technology on Consumer Welfare. Advances in Consumer Research - North American Conference Proceedings, 2009, Vol. 36, p840-842, 3p. MilicaSekulic.(Photographer).(2006). Mobile Phone.[Flickr].Retrieved from http://www.flickr.com/photos/ywds/310670770/ MRBECK.(Photographer).(2008) Rockcreek.(Photographer). (2010). The moon is looking pretty awesome. [Flickr]. Retrieved fromhttp://www.flickr.com/photos/rock_creek/4441482146/ Robinson, Joe. E-mail is Making You Stupid. Entrepreneur, Mar2010, Vol Ryan2point0.(Photographer).(2011). Getac Rugged Laptop.[Flickr].Retrieved fromhttp://www.flickr.com/photos/26036894@N03/5786073932/ SportsNationESPN.(Videographer).(2011) Tan, Ashley (2009). Cyberwellness.Retrieved from http://www.mindmeister.com/26570205/cyberwellness-qed527-tg35 T Gibbison.(Photographer).(2011) WebMD. (2011). Computer Vision Syndrome.Retrieved August 7, 2011, from http://www.webmd.com/eye-health/computer-vision-syndrome Whatknot.(Photographer).(2009) 43. D. Steinbock, The Mobile Revolution: The Making of Mobile Services Worldwide, Kogan Page, London, UK, 2005. 44. J. Gebauer and M. J. Shaw, “Success factors and impacts of mobile business applications: results from a mobile e-procurement study,” International Journal of Electronic Commerce, vol. 8, no. 3, pp. 19–41, 2004. 45. A. Rangone and F. M. Renga, “B2e mobile internet: an exploratory study of Italian applications,”Business Process Management Journal, vol. 12, no. 3, pp. 330–343, 2006. View at Publisher · View at Google Scholar 46 52. N. D. Evans, Business Agility—Strategies for Gaining Competitive Advantage through Mobile Business Solutions, Prentice-Hall, Upper Saddle River, NJ, USA, 2002. 53. M. Kakihara and C. Sorensen, “Expanding the ‘mobility’ concept,” ACM SIGGROUP Bulletin, vol. 22, no. 3, pp. 33–37, 2001. 54. ISO 9241-11, “Ergonomic requirements for office work with visual display terminals—part 11: guidance on usability,” ISO/IEC 9421-11, 1998. 55. J. Nielsen, Usability Engineering, Academic Press, Boston, Mass, USA, 1993. 59. J. R. Lewis, “IBM Computer usability satisfaction questionnaires: psychometric evaluation and instructions of use,” International Journal of Human-Computer Interaction, vol. 7, no. 1, pp. 57–78, 1995.

You May Also Find These Documents Helpful

  • Best Essays

    The number of mobile applications is expected to reach $75B with 70% of the applications geared towards smart phones (Joseph, 2009). Not only are commercial, civic and private organizations utilizing this technology, armatures worldwide have also engaged this technology adding thousands of other unique applications to the thousands currently available. Organizations whether they are civic, commercial or private must join the mobile revolution to remain competitive and relevant.…

    • 3576 Words
    • 15 Pages
    Best Essays
  • Satisfactory Essays

    LAS432

    • 287 Words
    • 3 Pages

    IP,R.Micheal,K. Micheal,M.G. (2009), Location and Interactive Services Not only at your fingertips but under your skin, University of Wollongong, New South Wales, 18-20 May 2009, IEEE Publication…

    • 287 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Barnes, S. ‘The Mobile Commerce Value Chain: Analysis and Future Developments.’ International Journal of Information Management, Vol. 22, pp 91-108 (2002)…

    • 2493 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    References: oomer, L.G. (2000, June). Focus on productivity for a better return ontechnology. Accounting Today, 14(10), 24-25. Retrieved September 14, 2008, fromAccounting & Tax Periodicals database. (Document ID: 55312533).…

    • 755 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Iphone Technology

    • 3065 Words
    • 13 Pages

    Verkasalo, Hannu (2009). Analysis of mobile internet usage among early-adopters. Journal of Policy, Regulation and Strategy for Telecommunications, Information and Media, 11(4), 68.…

    • 3065 Words
    • 13 Pages
    Good Essays
  • Powerful Essays

    Bp Corporate Strategy

    • 2766 Words
    • 9 Pages

    Dahlstrom, P., Deprez, F. and Steil, O., 2004. Meeting the no-frills mobile challenge. The McKinsey Quarterly. .…

    • 2766 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    It Services Innovation

    • 2092 Words
    • 9 Pages

    Sørensen, C. (2011) "Chapter 1, Mobility - Emerging Challenges" from Sorensen, C., Enterprise Mobility: Tiny Technology with Global Impact on Information Work pp.10-27, Basingstoke,: Palgrave Macmillan.…

    • 2092 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Ergonomics is the science of designing the job, equipment ,and workplace to fit the user Ergonomic Design in context of mobile applications means designing the applications so that the user can use the application comfortably without being visually , mentally or physically stressed. It takes into account of the user’s capabilities and limitations in seeking to ensure that tasks and information suit the user.…

    • 1856 Words
    • 8 Pages
    Better Essays
  • Best Essays

    Campbell, J.P., & Campbell, R.J. (1988). Productivity in Organizations: New perspectives from industrial and organizational psychology. San Francisco: Jossy-Bass.…

    • 2540 Words
    • 16 Pages
    Best Essays
  • Good Essays

    The problem with productivity measurements – especially in measuring a company’s workforce efficiency, is that they do not take into account other factors relating to the way people work.…

    • 712 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    5.Ward A, Jones A, and Hopper A. “A New Location Technique for the Active Office”. Personal Communications, 4(5):42--47, 1997.…

    • 9063 Words
    • 37 Pages
    Powerful Essays
  • Powerful Essays

    Hart, Jim; Hannan, Mike(2004), “The future of mobile technology and mobile wireless computing”, Campus-Wide Information Systems Volume 21 Article no 5, page 201-204 year 2004…

    • 6297 Words
    • 26 Pages
    Powerful Essays
  • Better Essays

    Advances in mobile technology have enabled a wide range of applications to be developed that can be used by people on the move. Developers sometimes overlook the fact that users will want to interact with such devices while on the move. Small screen sizes, limited connectivity, high power consumption rates and limited input modalities are just some of the issues that arise when designing for small, portable devices. One of the biggest issues is the context in which they are used. As these devices are designed to enable users to use them while mobile, the impact that the use of these devices has on the mobility of the user is a critical factor to the success or failure of the application (brookes.ac.uk, 2013).…

    • 1226 Words
    • 5 Pages
    Better Essays
  • Best Essays

    Mobile Computing

    • 1571 Words
    • 7 Pages

    Mobile computing offers significant benefits for organizations that choose to integrate the technology into their fixed organizational information system. Mobile computing is made possible by portable computer hardware, software, and communications systems that interact with a non-mobile organizational information system while away from the normal, fixed workplace. Mobile computing is a versatile and potentially strategic technology that improves information quality and accessibility, increases operational efficiency, and enhances management effectiveness. A detailed analysis, supported by selective presentation of published literature, is used to elucidate and support these asserted benefits of mobile…

    • 1571 Words
    • 7 Pages
    Best Essays
  • Satisfactory Essays

    A case for mobility – many aspects History of mobile communication Market Areas of research…

    • 1647 Words
    • 7 Pages
    Satisfactory Essays