Employee Relations Survey
Workplace Employment Relations Survey 2004
Cross-Section Worker Rep Questionnaire (WRQ)
Published: December 2004
WERS Sponsors: Department of Trade and Industry (DTI) Advisory, Conciliation and Arbitration Service (ACAS) Economic and Social Research Council (ESRC) Policy Studies Institute (PSI) Fieldwork contractor: National Centre for Social Research
Page 1 of 57
Table of contents
KEY TO USING THIS DOCUMENT ..................................................................................... 3 SECTION A SECTION B BACKGROUND INFORMATION ............................................................ 5 STRUCTURE OF REPRESENTATION AT WORKPLACE: UNION REPRESENTATIVES .................................................................. 10 STRUCTURE OF REPRESENTATION AT THE WORKPLACE: NON-UNION REPRESENTATIVES ....................................................... 18 NEGOTIATION, CONSULTATION AND INFORMATION PROVISION................................................................................................. 26 ROLE OF EMPLOYEE REPRESENTATIVES ......................................... 33 COLLECTIVE DISPUTES.......................................................................... 37 REDUNDANCIES, GRIEVANCE AND DISCIPLINARY PROCEDURES ............................................................................................ 40 EMPLOYEE REPRESENTATIVE - MANAGEMENT RELATIONS ... 47 CONTACT WITH EXTERNAL ORGANISATIONS ............................. 49 UNION RECRUITMENT .......................................................................... 51 WORKPLACE CHANGE .......................................................................... 54 PERSONAL CHARACTERISTICS........................................................... 56
SECTION C
SECTION D
SECTION E SECTION F SECTION G
SECTION H SECTION I SECTION J SECTION K SECTION L
Page 2 of 57
Key to using this document The interview with the worker representative was carried out using Computer
Cross-Section Worker Rep Questionnaire (WRQ)
Published: December 2004
WERS Sponsors: Department of Trade and Industry (DTI) Advisory, Conciliation and Arbitration Service (ACAS) Economic and Social Research Council (ESRC) Policy Studies Institute (PSI) Fieldwork contractor: National Centre for Social Research
Page 1 of 57
Table of contents
KEY TO USING THIS DOCUMENT ..................................................................................... 3 SECTION A SECTION B BACKGROUND INFORMATION ............................................................ 5 STRUCTURE OF REPRESENTATION AT WORKPLACE: UNION REPRESENTATIVES .................................................................. 10 STRUCTURE OF REPRESENTATION AT THE WORKPLACE: NON-UNION REPRESENTATIVES ....................................................... 18 NEGOTIATION, CONSULTATION AND INFORMATION PROVISION................................................................................................. 26 ROLE OF EMPLOYEE REPRESENTATIVES ......................................... 33 COLLECTIVE DISPUTES.......................................................................... 37 REDUNDANCIES, GRIEVANCE AND DISCIPLINARY PROCEDURES ............................................................................................ 40 EMPLOYEE REPRESENTATIVE - MANAGEMENT RELATIONS ... 47 CONTACT WITH EXTERNAL ORGANISATIONS ............................. 49 UNION RECRUITMENT .......................................................................... 51 WORKPLACE CHANGE .......................................................................... 54 PERSONAL CHARACTERISTICS........................................................... 56
SECTION C
SECTION D
SECTION E SECTION F SECTION G
SECTION H SECTION I SECTION J SECTION K SECTION L
Page 2 of 57
Key to using this document The interview with the worker representative was carried out using Computer