EMPLOYEE SATISFACTION
Employee satisfaction is the individual employee’s general attitude towards the job. It is also an employee’s cognitive and affective evaluation of his or her job.
What are factors influences / effects to employee satisfaction? It can include factors as following:
1. Organization development factors
• Brand of organization in business field and comparison with leading competitor.
• Missions and Vision of organization.
• Potential development of organization.
2. Policies of compensation and benefits factors
• Wage and salary
• Benefits
• Rewards and penalties
3. Promotions and career development factors
• Opportunities for promotion.
• Training program participated or will do.
• Capacity of career development
4. Work task factors
• Quantity of task
• Difficult level of task
5. Relationship with supervisor factors
• Level of coaching
• Level of assignment for employee
• Treatment to employee etc
6. Working conditions and environment factors
• Tools and equipment
• working methods
• Working environment
7. Coporare culture factors
• Relationship with coworkers
• Level of sharing etc
8. Competencies, Personalities and Expectations of employee factors
• Competencies and personalities of employee are suitable for job?
• Expectations of employee are suitable for policies of organization?
What are factors that effect / influence to employee satisfaction?
Factors of employee satisfaction can follow five-element model
• Compensation and benifit
• promotions, training
• work tasks
• coworkers
• supervisors
Or model include factors as follows:
• Interesting work
• Appreciation of work
• Job security
• Good wages
• Promotion/growth
• Good working conditions
• Personal loyalty
• Tactful discipline
• Sympathetic help with problems
• Preferred incentives
• Flexi-timing
• Telecommuting
• Company paid vacations
• Accident and health insurance benefits
• Retired