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GE2402: English for Business Communication
Week 7 Supplementary Exercises
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For each question, circle the letter (a, b, c, or d) which corresponds to the most suitable answer.

1. To overcome any possible reader resistance, you should a. make your request immediately. b. bribe your reader. c. lay a logical foundation before the request is delivered. d. state very clearly the negative consequences of not doing as you request.

2. You are inviting an important political figure to speak at your college. Since you can’t offer her an honorarium, you decide to stress the fact that she will be speaking and offering guidance to the political figures of tomorrow. You are focusing on a. a direct benefit. b. an indirect benefit. c. something with a monetary value. d. statistics.

3. Select the most effective opening for a letter that invites a company CEO to speak at your professional organization’s annual awards banquet. a. Would it be possible for you to be the keynote speaker at our annual awards banquet on March 15? b. Please consider this letter an invitation to address our professional organization on March 15. c. Your management and direction have made High Tech Solutions a leader in the software industry. d. We hope that you are able to be the keynote speaker at our annual awards banquet on March 15.

4. You have anticipated possible objections and are now presenting counterarguments to them in your persuasive request letter. By doing this you are attempting to a. gain the reader’s attention and interest. b. build the reader’s interest. c. reduce resistance. d. motivate action.

5. Which of the following situations would most likely require persuasion within an organization? a. Asking employees to attend a meeting about new benefits options. b. Telling employees about a new procedure that

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