College of Information Systems & Technology
ENG/221 Version 5
Technical Writing Fundamentals
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Course Description
This course covers the fundamentals and best practices of using written communication in business and in the information technologies. Topics include strategies, techniques, and nuances for producing e-mails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents.
Policies
Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents:
University policies: You must be logged into the student website to view this document.
Instructor policies: This document is posted in the Course Materials forum.
University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.
Course Materials
Dobrin, S. I., Keller, C. J., & Weisser, C. R. (2010). Technical communication in the twenty-first century (2nd ed.). Upper Saddle River, NJ: Prentice Hall.
Gerson, S. J., & Gerson, S. M. (2012). Technical communication: Process and product (7th ed.). Upper Saddle River, NJ: Prentice Hall.
All electronic materials are available on the student website.
Assignment Formats
Part of the learning experience for this course is learning how to create appropriate formats for business documents. The American Psychological Association (APA) format is not appropriate for assignments. For format guidelines, see the grading criteria posted in the Assignments thread in the Course Materials forum.
Week 1: The Technical Writing Process
Details
Due
Points
Objectives
Identify how writing methods are used in the corporate