Engagement Skills In Social Work

In the interview between Emilia and her social worker, many engagement skills were demonstrated throughout the video. Some of the engagement skills that were demonstrated included: Open-ended questions, closed- She started off by properly letting her know of how the rules and how the sessions was going to take place. She also let her know when a confidentiality might be broken.

Towards the beginning of the interview, many closed ended questions were asked, questions that did require long answers. Some of those questions consisted of: “how are you today?’, “ How old is he.?”, “How long has your son been staying with your parents?” Those questions were asked to get the facts of the situation as a whole and to be to better engage with Emilia.

Once the preliminary or closed-ended questions were done, she started asking open ended questions. An open ended question that was important for the situation was: “...tell me about your relationship with your parents right now.” This allows her to address her opinion about her relationship with her parents. a little bit more and she is not answering straight facts. Her open ended questions were also put in place to slowly continue through her story of why she was there. It started
She constantly let Emilia know what she was following along with that she was saying. She was also really good at asking open ended question to assure that she was executing engagement skills correctly. One thing that the social worker might work on is her position towards the client. They were not parallel to each other. The client was looking and sitting straight ahead while the social worker was facing in another direction. She also had her legs crossed and that might have made the client feel a little uncomfortable. One last thing the social worker can possible work on is facial expression, she did not seem to smile very much throughout her