English for Occupational purpose
English for Occupational Purpose (UB00702)
UNIT 1: INTRODUCTION TO WORKPLACE COMMUNICATION
1.0
Objective
The objective of the unit is to introduce students to the concept of workplace communication in
English. After completing Unit 1, students should be able to:
Demonstrate their understanding of workplace communication as a type of communication which uses standard phrases and idioms common to the workplace;
Demonstrate their understanding on the different language skills required in workplace communication for speaking, listening, reading, and writing;
Demonstrate their knowledge that word choices in workplace communication have connotation and denotation that affect the speakers;
Demonstrate their knowledge that language use in the workplace is polite, positive, and appropriate. 1.1
Introduction
English for Occupational Purposes (EOP) is only one of many names of courses that teach
English as it is used in the workplace or for the workplace. Other names include „Business
English‟, English for Specific Purposes‟, or „English for Professional Communication‟. Over the course of this module we refer to EOP as also English at the Workplace, or English for
Professionals. Let us take a look again at what has been stated in the Course Overview:
“… learn the skills of effective oral and written communication at the workplace. As the course is specifically designed with the aim of equipping students to meet the English language needs and demands at the workplace and beyond, …”
As can be seen in a portion of the Course Overview above, the concern of this course is to make sure that students learn the effective communication skills – either oral or written – in the workplace. Wherever your work place may be, the basic communication skills used in the context of a profession would be similar.
1
English for Occupational Purpose (UB00702)
Some of the courses mentioned earlier include units that are
UNIT 1: INTRODUCTION TO WORKPLACE COMMUNICATION
1.0
Objective
The objective of the unit is to introduce students to the concept of workplace communication in
English. After completing Unit 1, students should be able to:
Demonstrate their understanding of workplace communication as a type of communication which uses standard phrases and idioms common to the workplace;
Demonstrate their understanding on the different language skills required in workplace communication for speaking, listening, reading, and writing;
Demonstrate their knowledge that word choices in workplace communication have connotation and denotation that affect the speakers;
Demonstrate their knowledge that language use in the workplace is polite, positive, and appropriate. 1.1
Introduction
English for Occupational Purposes (EOP) is only one of many names of courses that teach
English as it is used in the workplace or for the workplace. Other names include „Business
English‟, English for Specific Purposes‟, or „English for Professional Communication‟. Over the course of this module we refer to EOP as also English at the Workplace, or English for
Professionals. Let us take a look again at what has been stated in the Course Overview:
“… learn the skills of effective oral and written communication at the workplace. As the course is specifically designed with the aim of equipping students to meet the English language needs and demands at the workplace and beyond, …”
As can be seen in a portion of the Course Overview above, the concern of this course is to make sure that students learn the effective communication skills – either oral or written – in the workplace. Wherever your work place may be, the basic communication skills used in the context of a profession would be similar.
1
English for Occupational Purpose (UB00702)
Some of the courses mentioned earlier include units that are
References: Fitzpatrick, Tony, and O‟Dowd, Robert. (2012). English as Work: An analysis of case reports about English Language Training for the 21st Century Workforce Guffey, M. E. (2008). Business communication: Process and product. 6th ed. Mason, Ohio: South-Western Cengage Learning. 22 English for Occupational Purpose (UB00702) Krizan, A. C., etal. (2011). Business communication. Australia: South-Western Cengage Learning. Thill, J. V., & Bovée, C. L. (1999). Excellence in business communication. Boston: Prentice Hall. TIRF. (2012). http://www.tirfonline.org/english-in-the-workforce/publications/english-at-workcase-reports/ Accessed 21 Jan 2013.