English Report
Organization of the Future—Designed to Win
Organizational Capabilities
Matter
The Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-forprofit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises.
Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results.
Founded in 1963, BCG is a private company with
74 offices in 42 countries. For more information, please visit bcg.com.
Organization of the Future—Designed to Win
Organizational Capabilities
Matter
Fabrice Roghé, Andrew Toma, Julie Kilmann, Ralf Dicke, and Rainer Strack
January 2012
AT A GLANCE
New research from The Boston Consulting Group and its partner organizations shows that organizational capabilities drive success. It reveals that behavioral aspects are key—but only when they accompany sound structural capabilities.
PINPOINTING THE CAPABILITIES THAT MATTER
BCG developed a framework of 20 organizational capabilities that highlight vital structural and behavioral capabilities. These themes should be top of mind for business leaders.
BEHAVIORAL ASPECTS ARE CRUCIAL, BUT MANY ORGANIZATIONS ARE
NOT PREPARED
Our data reveal that behavioral capabilities—strong leadership, engaged employees, and a collaborative culture—are vital for success. We found significant correlations between these capabilities and a company’s ability to create value. But at many organizations, such capabilities still fall short.
CAPABILITIES TO BUILD, ACTIONS TO TAKE
Our findings point to three priorities that can lead to sizable gains in performance: bringing behaviors to the fore with
Organizational Capabilities
Matter
The Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-forprofit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises.
Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results.
Founded in 1963, BCG is a private company with
74 offices in 42 countries. For more information, please visit bcg.com.
Organization of the Future—Designed to Win
Organizational Capabilities
Matter
Fabrice Roghé, Andrew Toma, Julie Kilmann, Ralf Dicke, and Rainer Strack
January 2012
AT A GLANCE
New research from The Boston Consulting Group and its partner organizations shows that organizational capabilities drive success. It reveals that behavioral aspects are key—but only when they accompany sound structural capabilities.
PINPOINTING THE CAPABILITIES THAT MATTER
BCG developed a framework of 20 organizational capabilities that highlight vital structural and behavioral capabilities. These themes should be top of mind for business leaders.
BEHAVIORAL ASPECTS ARE CRUCIAL, BUT MANY ORGANIZATIONS ARE
NOT PREPARED
Our data reveal that behavioral capabilities—strong leadership, engaged employees, and a collaborative culture—are vital for success. We found significant correlations between these capabilities and a company’s ability to create value. But at many organizations, such capabilities still fall short.
CAPABILITIES TO BUILD, ACTIONS TO TAKE
Our findings point to three priorities that can lead to sizable gains in performance: bringing behaviors to the fore with