Enhance Efficiency & Effectiveness of the Software Development Process in Selected Four Companies

Table of Contents
List of Figures 3
List of Tables 4
Abstract 5
Declaration 6
Acknowledgement 7
1.0 Introduction 8 1.1 Executive Summary 8 1.2 Organization Overview 9 1.3 Problem Definition 10 1.4 Research Topic 11 1.5 Research Question 11 1.6 Objectives 12
2.0 Literature Review 13 2.1 Academic Literature Review 13 2.2 Literature Review Summary 19
3.0 Research Methodology 21 3.1 Methodology 21 3.2 Data Collection Methods 22
3.2.1 Primary Sources 22
3.2.2 Secondary Sources 24
4.0 Research Findings 26 4.1 Analysis of Data 26
4.1.1 Response for Questionnaires 26
4.1.2 Response for Interviews 38
4.1.3 Response for Survey 39 4.2 Results and Recommendations 41
5.0 Conclusion 48
Reference 49
Appendix 1 – Managerial Level Questionnaire 51
Appendix 2 – Managerial Level Response 53
Appendix 3 – Developer Questionnaire 57
Appendix 4 – Developers Response 59
Appendix 5 – Tester Questionnaire 63
Appendix 6 – Tester Response 65
Appendix 7 – Interview Questions 69
Appendix 8 – Client Survey 70
Appendix 9 – Client Response 72

-------------------------------------------------
List of Figures Figure 4.1 - Response for managerial level questionnaire 27 Figure 4.2 – Response for managerial level questionnaire by percentage 27 Figure 4.3 - Response for developer questionnaire 28 Figure 4.4 – Resonance for developer questionnaire by percentage 29 Figure 4.5 - Response for tester questionnaire 30 Figure 4.6 - Response for tester questionnaire by percentage 30 Figure 4.7 - Response summary for questionnaire 31 Figure 4.8 - Response summary for questionnaire by percentage 31 Figure 4.9 - Response for the task completion on schedule date 32 Figure 4.10 - Response for the task completion on schedule date by percentage 32 Figure 4.11 - Response for the usage of new technology / automated tools 33 Figure 4.12 - Response for the usage of new technology / automated tools 33 Figure 4.13 - Response for the